The hotel is conveniently located in city centre, the rooms are good,clean and spacious, bathroom is clean and good, food is good but very expensive, service is good, gold souk mall is nearby, 40 minutes distance from airport, no free wifi.More
Expedia.com
Taking safety measures
Booking.com
Arrived at 5am from the airport for a four day stay. We were given room 2109, had a few hours sleep and missed breakfast. We went into the dining room and explained our watches were set to Abu Dhabi time and the restaurant manager asked what we would like to eat and within 15 minutes we were enjoying a good breakfast.
The staff were great throughout our stay, our only criticism of the hotel was a stain on the carpet at the side of th bed nearest the window otherwise it was perfect. We like to wander around the streets during the evenings and the location was not perfect for this, but we soon found a tuk- tuk driver who found some nice places to visit
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To sum up the Dream is a very good modern hotel with excellent staff and good food.
Dear Guest,
Thank you for your remarkable comment regarding your stay in DREAM. Your constructive feedback in terms of rooms has been noted.
Kindly let us know about your next visit to Cochin so that we can go ahead with a room of your preference. We assure you best of all services on your next visit.
Thank you once again for the valuable feedback given.
Warm Regards
Divakar Shukla
General Manager
Lovely entrance spotless clean,but do not accept room 1612 ,the aircon unit is outside the window and could be heard all night
Dear Guest,
Thank you so much for your wonderful comment regarding your stay in DREAM. We are delighted to learn that we were able to meet your expectations.
We truly value your patronage and ensure best of services at all times. Looking forward to your next very soon.
Warm Regards
Divakar Shukla
General Manager
This was the first Hotel we stayed in at the beginning of a six week trip arround India.It gave us very positive feelings and set the standards for a wonderful trip.
Dear Guest,
We are highly obliged with your wonderful feedback and thank you so much for the same. We are happy to learn that we were able to meet your expectations during your stay in DREAM.
Thank you once again for your patronage and looking forward to your next visit very soon.
Warm Regards
Divakar Shukla
General Manager
Right from the entrance the experience was soothing and modern.
Nice breakfast and dinner.
Dear Guest,
Thank you so much for your lovely comment regarding your stay in DREAM. We at DREAM ensure that you have a comfortable stay with us which is worth memorable.
We assure you of best services at all times and looking forward to your next visit very soon.
I thank you once again for your patronage.
Warm Regards
Divakar Shukla
General Manager
Walk into this property and the modern decor and good front desk service catches your attention. The staff is polite...how good hospitality professionals should be. We were on a business trip and after a long day, it was refreshing to not be asked to wait at the reception to check in; instead we were asked to take a seat and served a welcome drink while the formalities were taken care of by the staff. The decor stands out a tad, not essentially in a bad way! The room was strictly ok, i could not help but notice the carpet stains but thus far had no reason to complain really.
Around midnight, i caught a mouse run across the room from the corner of my eye. Needless to say, it was a huge put off and got me annoyed. I called the reception and they propmtly offered to move me to another room. The action was prompt and polite but what struck as funny was being asked if i was awake and saw the rodent!! In my response i asked them how else would i know, unless they have had instances of guests being bitten by rodents in their sleep and discovering their presence, coz the property clearly had some level of infestation? The new room was an upgrade etc but it really did not help. I waited for it to be morning so could get out of there.
With everything else going well for them, this is ironic as for me it undid the entire experience! Thank heavens, it was just a single night stay.
Dear Guest,
Thank you for your feedback. Thank you on your compliments on the promptness & courtesy of staff.
We are concerned to know of your feedback regarding the rodent in the room. For us also this is first incident. We attach a great deal of importance to the upkeep and maintenance of the product and services that our group is committed to offer and such an occurrence are not a part of our standards. Please accept our apologies for inconvenience caused. Necessary steps have been taken to avoid such experience in future. We assure you the best of services on your next visit to our hotel.
We once again thank you for your kind patronage & look forward to welcome you back at Dream Cochin.
Warm Regards
Divakar Shukla
