Welp! Me and my family payed for a week while waiting to get our apartment. Called and was told there was a two bed and couldn't get one when we showed up. Was told that we didn't need a two bed and our son could sleep with us. We was told no party's and loud noises. Understand we are parents, i work and she goes to school, our 8 year old as well. Every information i gave her she questioned everything even tho it had nothing to do with the motel. why we was moving,where did we move from, if i had a job and if my girlfriend worked she replied no, going to school. She asked where? We felt intimidated. Asked if we had a vehicle we said no, she asked well what is the car outside? We replied that was our ride. Was told no cats or dogs and asked if we had any? we replied with a no and was asked are you sure? We said no again. And as far as the room:( It was the worst i have ever walked into. She said we couldn't go in for like ten min. So we figured she had to clean it.?.? Wrong. Floor was dirty, Fridge maid a lot of noise, Phone didn't work for one whole day,No phone book, no channel guide and no number for the front desk,so and problem we had to walk to the office. We pulled back the blanket and was burn holes, blood and stains. We brought our own blankets so luckily we did. My girlfriend needed the internet for school so we asked if it was available and was told yes.. But wasn't able to even after we got the code. No room service. Trash is over flowing and hasn't been changed. No toilet paper was replaced, we bought our own. No clean towels or floor. shouldn't have to ask for those things i would think if your paying $250 for a week. The door had a big gap around the door. It had a hard time latching, had to try closing it a couple times to keep shut. The remote for the TV was given to me and when i tried it,it didn't work she put the battery's in the cover had to be taped shut. I opened it up and realized that they where both going the same way. I mean come on. backwards i can see.. At this time i had enough so i bought new ones. The place is drafty and couldn't even take a nice shower, no hot water happened all week. the shower went from hot to cold the whole time we showered. Went from good pressure to none. The ceiling tiles don't fit in the tracks. I will never waste my money staying here again. I payed for a week and many reasons for me to ask for my money back but wanted to give them the benefit of doubt. Now wish i wouldn't have. I got a good taste of THIS cozy inn. Sad part about all this is she didn't have change and said would leave it in the room. was only a dollar but didn't get it. wouldn't have had a problem with it but look at the book i just wrote about this place and have one more day here. Why move to another hotel when i have only one more day and have to move all my things, we have no vehicle. I hope this is a big help. I want to talk to a higher up because i shouldn't have had to just set here and take all this. I want to be compensated for this horrible stay. I have taken pictures of everything to back up all of this.
- Official Description (provided by the hotel):
- Local motel based in Brewer, Maine. Low daily, weekly, and monthly rates. We are open year around. 45 Minutes from the world famous Acadia National Park. 10 Minutes from the Bangor Mall and shopping area. 5 Minutes from historical Downtown Bangor. So much to do all year around. ... more less