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Holiday Inn Express Hotel & Suites Shreveport West
Ranked #15 of 37 Hotels in Shreveport
Certificate of Excellence
Lake Charles, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Helpful!”
4 of 5 bubbles Reviewed 13 November 2011

The accommodations were clean and they offered a great breakfast. The hotel staff was very helpful, went above and beyond, and we were grateful the hotel is pet-friendly!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peters277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Springfield, Missouri
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 8 August 2011

We made reservations for the Holiday Inn Dome but after reading the reviews there, we cancelled and made them here because the reviews looked better. Bad decision. The beds were terrible, we couldn't sleep. They were hard on the outside and sank more than halfway down in the middle. The room had a mildew smell. Breakfast was okay but the eggs were terrible, seemed like frozen omelettes that were microwaved and even though the pancake machine looked neat they made tough compressed pancakes, definitely not light and fluffy. When I told the front desk the following morning about the uncomfortable beds, the first thing he said, Oh, did it sink in the middle? Heck, if they know the beds are like that, then why don't they replace the mattress, I don't get it. He gave me the manager's business card and said to call her. Apparently the employees can't make any decisions to make you happy. I would definitely never stay here again.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank RDFTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 6 June 2011

When we got to our room, the first thing we noticed was the strong deodorizer smell. Unfortunately, the room was filthy with stains on the wall and dirty carpet. The next thing we noticed was the toilet was not working. When I called the front desk, I was told a plunger was available at the front desk. Apparently, the hotel does not have a maintenance staff. If something is not working in your room, be prepared to fix it yourself. The final straw was we were awakened at 4:30 a.m. by a stranger pounding on the door. I will never stay here again.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LCRLouisiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ARLINGTON, TX
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 21 March 2011

Clean. Safe. You won't be disappointed. Everything was perfect. Great breakfast selection.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jneuzil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport, Louisiana
1 review
5 of 5 bubbles Reviewed 2 March 2011

We are from South Mississippi and my dad drives a truck for American Tank and Vessel and was traveling home from California and suffered a heart attack in Abilene, TX. Once he was released from the hospital, we traveled to Shreveport to allow my dad to rest overnight before we continued our journey home. We were greated with great hospitality from your staff. We could not have asked for better service.

Sincerely,
Kelly Reeves and Family

  • Stayed March 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kreeves01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Shreveport West

Property: Holiday Inn Express Hotel & Suites Shreveport West
Address: 5420 Interstate Drive, Shreveport, LA 71109
Phone Number:
Region: United States > Louisiana > Shreveport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 37 Hotels in Shreveport
Price range (per night): ₹ 5,918 - ₹ 8,169
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shreveport West 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Shreveport - Airport, conveniently located close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and Arkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away.Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino. Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away.Our Shreveport hotel offers a variety of amenities including an outdoor pool, fitness and business centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Shreveport West
Holiday Inn Shreveport
Shreveport Holiday Inn

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