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8 - 13 of 201 reviews
Reviewed 12 June 2022

Nice looking hotel with good amenities for the price range, although, over-priced IMO.
Room felt damp and service was questionable with flippant attitude from staff about hotel issues. Breakfast was very late and almost non-existent when it finally started. Had to eat elsewhere. Will not stay here again as there are better options in the area.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank RonH1541
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jamie Hansen, Owner at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 18 June 2022

Thank you for the comments regarding your recent stay with us.

We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.

If we can be of further assistance, please don't hesitate to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2022

When we stay at this hotel never have any issues and my husband and I would stay at this hotel in the near future.So chosing this hotel would be a good chose room is always clean and the beds are comfortable

Date of stay: May 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank annetter295
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 April 2022

Website stated hot breakfast, this is one amenity that I look forward to when booking. Well if you are like me that travels a lot for business a hot breakfast makes a big difference; one don't have to go out looking for breakfast. This particular time HOT BREAKFAST wasn't available. I hope this is a one time thing.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ld0zier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 April 2022

I've lived in hotels for over 33 years. I booked room by mistake after seeing reviews. There all true. It's sad to see such a nice hotel being operated poorly. Mainly rooms dirty due to lack of help, especially bathrooms. Lobby floors and elevator as well.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank carsonwerks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jamie Hansen, Owner at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 14 April 2022

Thank you for the comments regarding your recent stay with us.

We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.

If we can be of further assistance, please don't hesitate to let us know.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2022 via mobile

We chose the hotel for its location close to the airport and had the usual Best Western quality in mind.
The room wasn’t really clean, hairs in the sink and bed sheets were definitely not fresh. They were wrinkled like someone already slept in it before. The bed frame was cotton covered and had large holes. The AC smelled so bad that we had to turn it off. Need urgend cleaning and disinfection.
All in all, not worth the money. In actual fact, such room better not offered for any price.
Sorry, I’m staying a 100 nights a year in hotels. That was the wore I remember in the last years.

Date of stay: March 2022
Trip type: Travelled on business
Thank Henry-D1953
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jamie Hansen, Owner at Best Western Plus Airport Inn & Suites, responded to this reviewResponded 5 April 2022

Thank you for the comments regarding your recent stay with us.

We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.

If we can be of further assistance, please don't hesitate to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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