I'm staying at the hotel. Having arrived tired, I made the mistake of coming to the brasserie. I waited 5-10 mins for a member of staff to offer me a table (there were just three other diners) - I should have walked out at that point. It then took 40 mins for them to deliver a pie and mash! I'm staying at the hotel tomorrow night. Will make the effort to eat elsewhere.
Excuse given - busy in bar and people in restaurant!