This hotel should be torn down and rebuilt ! The staff was helpful and friendly. We had four rooms reserved. When we arrived all four rooms were charged to credit cards, but was handed empty key sleeve. We were told your rooms are reserved but couldn't give us keys because they were being cleaned. We left to eat. On return, two of four rooms were reassigned to some other group. My party went to our room to find it to be fithy dirty and full of smoke. We complained. It took the poor young lady working the desk near 40 minutes to find us a room. She said there is one problem, I will come to the room to show you. The jacuzzi tub have a 8 inch circular crack in the tub. We had to straddle over the crack, so we did not sink in the crack any further. When we retired for the night, we pulled the comforter down to find on the end of the comforter a huge brown stain. We threw the comforter on the floor. We did not call for another comforter for fear of what we would receive. The next morning we informed the desk clerk we would never stay in any SLEEP INN ever again. She discounted us $10., which I appreciate, but feel we shouldnt have been charged at all. Our other group all had similar problems in thier rooms also. Free Breakfast.....should have paid us to eat there !!!!
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- Also Known As:
- Sleep Inn Lake Charles
- Lake Charles Sleep Inn