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Red Roof Inn & Suites Lake Charles
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Savings alert! 10% below average rates

The price you found is 10% lower than this hotel's average rate of US$ 86/night.

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Reviews (368)
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All reviewssausage biscuitslaminate flooringroom was cleanwaffle makercontinental breakfastwould stay againbudget hotelminute drivelarge bathroomfridge and microwavefamily reunionroad trippleasant staythe staff was friendly and helpfulgreat place to stayfront desk clerkupon check
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21 - 26 of 368 reviews
Reviewed 20 August 2017 via mobile

Nothing really bad or wrong. Rooms were clean, beds good, breakfast a bit light. Hotel is quite remote and put in nowhere land next to a casino and a "men" club... a good place for a one cheap night stay before moving to Cameron or NO.

Stayed: August 2017, travelled with family
Thank Bee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paramguru, General Manager at Red Roof Inn & Suites Lake Charles, responded to this reviewResponded 21 August 2017

Dear, Bee
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165.

Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU.

Kindly,
Parul Patel
Red Roof Inn
Lake Charles, LA. 70615

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

Big rooms (double queen bed), comfortable and clean with a fridge and microwave. Air Conditioning fans into the bed that's the only minus. Quiet location 3 miles far from the town. Breakfast should be improved but i don't care.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Marco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paramguru, General Manager at Red Roof Inn & Suites Lake Charles, responded to this reviewResponded 9 August 2017

Dear, Guest
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165.

Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU.

Kindly,
Parul Patel
Red Roof Inn
Lake Charles, LA. 70615

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017 via mobile

My husband & i booked and paid for a 2dy stay through Hotels.Com. Upon check in the front desk clerk asked for a credit card(which we assumed was for incidentals). A day or two after our stay we noticed an $80 charge on our card for the hotel. For What??!! Room was paid in full prior to check in and left in near perfect condition(no incidentals!) Its been a week later and after several calls we have yet to speak to management. Only a confused front desk clerk who although is very polite she is clearly unqualified to handle what we consider a simple matter. Looks like we will have to comtact cooperate over what we think is a simple matter. Its a same too because our stay was a pleasant one & we would've booked again in the future. But not now or ever again!

Stayed: July 2017, travelled as a couple
Thank Raychelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paramguru, General Manager at Red Roof Inn & Suites Lake Charles, responded to this reviewResponded 27 July 2017

Dear, Rachelle
 
We appreciate you for choosing Red Roof Inn Lake Charles for your lodging need and apologize for the inconvenience happened during your stay.  Your reservation was made via HOTEL TONIGHT ( Not Hotel.com)  and prepaid reservation as you have mentioned and  we get reservation conformation through fax.  However, when you arrived the hotel to check in, reservation conformation has not been delivered from Hotel Tonight yet  and it was very late at night.    FD noticed how tired you were and did not want you to wait in the lobby for the conformation to be delivered.  FD proceeded  check-in process without any reservation confirmation at that moment  with your personal credit card while we were waiting for your reservation to be delivered.   FD settled the bill on Hoteltonight CC after we received the fax later that night.  During this process, the hold was placed on your credit card( Room + tax) and it was not a charge.  It usually takes 3-5 business days the hold to be release back.
Taking care of our guests is our #1 priority and we sincerely apology for not meeting your expectation.  I can assure that it was a hold and the hold will be released.   Please contact me at _____  if you have any future questions regarding this matter.
Again, we appreciate you being our guests and hope to have another chance to serve you in the future.
Kindly,
Parul Patel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

For a budget hotel, pleased with how neat and tidy hotel was, room was spacious and very clean, bed was very comfortable, breakfast was simple but did the trick, close enough to the big casinos if you wanted to take a short drive to have a flutter, not a lot else to do around hotel, but was fine for us as used as a 1 night stop en route to New Orleons.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paramguru, General Manager at Red Roof Inn & Suites Lake Charles, responded to this reviewResponded 13 July 2017

Dear, David
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165.

Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU.

Kindly,
Parul Patel
Red Roof Inn
Lake Charles, LA. 70615

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

Stayed here on our way to Florida. Everything was great. The staff was friendly and the rooms were very nice. We really enjoyed the breakfast that included waffles and muffins.
I would certainly stay here again.

Room Tip: right off I-10
  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank dragonfly090414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paramguru, General Manager at Red Roof Inn & Suites Lake Charles, responded to this reviewResponded 13 July 2017

Dear, Guest
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165.

Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU.

Kindly,
Parul Patel
Red Roof Inn
Lake Charles, LA. 70615

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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