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All reviews best westerns western hotels room was clean hot breakfast the indoor pool area sausage an older property hot tub fast food hot items great breakfast easy access would stay again back home eastern kentucky university great place to stay the breakfast area
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Reviewed 2 May 2017

The hotel was extremely clean and the front desk very accommodating. The beds were comfortable, the rooms have access to WiFi, microwave and refrigerator. The bathroom was fully stocked with everything you might need. Plenty of fluffy white towels, great shower and tub. There is a delicious hot breakfast from 6:30am to 9:30am in the morning with various juices, sausage, eggs, cereal, rolls, waffles, etc.There are restaurants nearby and a beautiful shopping Mall across the highway
with a Steinmart and Marshalls.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank beannie2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Western R, Front Desk Staff at Best Western Richmond Hotel, responded to this reviewResponded 3 May 2017

Thank you for your very nice review! We appreciate your business and look forward to seeing you again in the future.

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Reviewed 28 April 2017 via mobile

This place was reasonably priced and we generally like best westerns so we stayed here. The front desk was very helpful and friendly. The room was simple but comfortable. BUT the breakfast was PHENOMENAL! It is a motel buffet breakfast but the best I have ever seen. They offered soy milk, almond milk and coconut milk as options. I've never seen this. I need soy milk so I was ecstatic. The hot options were sausage gravy, scrambled eggs, biscuits, sausage and waffles. They had fruit, several cereals, breads and yogurts plus coffee, milk, juices. There were 2 staff people serving you. The pool and tub area are pretty big and nice for kids and adults. They are indoors. We will be back when traveling through.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank dooleyandfreddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Western R, Front Desk Staff at Best Western Richmond Hotel, responded to this reviewResponded 29 April 2017

Thank you for your very nice and detailed review! We appreciate your time in leaving these comments regarding your stay. We appreciate your business and look forward to seeing you again in the future.

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Reviewed 24 April 2017

The location of this hotel was very convenience and the room was clean and enough space. The breakfast was good enough for anyone, just no fruits. i will stay in this hotel on my way back home. It would be perfect if the price is a little less, as i am very frugal.

Date of stay: April 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank yoonp59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Western R, Front Desk Staff at Best Western Richmond Hotel, responded to this reviewResponded 25 April 2017

Thank you for your review! These reviews help us to serve our guests in the best way possible. We appreciate your time doing the review and your business with our hotel.
We are looking forward to serving you in the future.

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Reviewed 24 April 2017

I stayed at this Best Western on the way to see friends in South Carolina and was impressed in every way. Reception at 10:30 pm was quiet but friendly and efficient. I was a little wary of what was in store as I entered the outside entry. It was old and worn looking and the door to the hallway creaked upon closing and then banged shut. So much for being quiet and not disturbing other guest.
The hallway carpet was a little dated, but it was clean and well lit. The room was impressive. There was a very comfortable king bed, desk, easy chair, ample dresser and 50 inch newer tv. Wi-fi was easily accessed and the signal was strong. Each lamp had 2 electrical outlets for charging devices...Nice for the business traveler who would need to do some work from their room before retiring...
The bathroom was also a little dated, but spotless, provided hot water with only a little wait, and had drains that flowed freely.
I woke rested and ready to go the next morning. I didn't have a chance to use the pool or exercise center. However, both looked well maintained and the exercise center had a good selection of modern looking equipment.
Breakfast the next morning was very satisfactory. Eggs, sausage, biscuits and gravy, fruit, cereal, yogurt, toast, etc. The steam table was well lit, clean and inviting and there was staff present keeping food stocked and cleaning as needed. They all were smiling and friendly. The coffee was really weak, but there's a Starbucks across the interchange that I was in and out of fairly quickly.
So, if you are looking for a place to stay overnight, or even a couple of days, the $94 rate was very reasonable for what I would characterize as one of my better motel encounterss.

Room tip: I was in room 125 on first floor which is close to ice, exit door but not so close that you hear people coming and going.
Date of stay: April 2017
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank KSIG1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Western R, Front Desk Staff at Best Western Richmond Hotel, responded to this reviewResponded 25 April 2017

Thank you for your very nice review! These reviews help us to serve our guests in the best and most efficient way possible. We appreciate your time doing the review and your business with our hotel.
We are looking forward to serving you in the future.

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Reviewed 16 April 2017 via mobile

We have been going to Richmond Kentucky for the last 14 years as our golfing trip. We have stayed at the Best Western for 12 of those years. The hotel is always clean, staff is always very pleasant and helpful and rooms are always prepared on time. The breakfast offered in the morning is a perfect way to start the day and has a great variety of food to get you going. The pool area is clean and the hot tub is a nice way to end the day. The hotel is close to restaurants, shops and has easy access to I-75. If you are staying for 1 night or multiple nights, this is a great hotel worth checking in to.

Date of stay: April 2017
Trip type: Travelled with friends
Thank Slasher40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Western R, Front Desk Staff at Best Western Richmond Hotel, responded to this reviewResponded 17 April 2017

Thank you for your very nice review! These reviews help us to serve our guests in the best ways possible. We appreciate your time doing the review and your business with our hotel.
We are looking forward to serving you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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