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Reviews (540)
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360
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27
5
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Reviewed 22 June 2017

room 112 has a sewer back up smell as of when I was there on June 16. I have had no problems with any other rooms. But about two weeks before this the night shift attendant left sometime during her shift and the guest were left alone found out the next morning when i went to check out and nobody was at the front desk the keys to the motel were laying on the counter. Called back later and got 10% deducted from my bill.

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank michaelsU3374AI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paducah-Hotels, Guest Relations Manager at Best Western Paducah Inn, responded to this reviewResponded 25 June 2017

Dear Mr. Sandoval

On behalf of the staff of management of our hotel we would like to thank you for taking the time to post a review of your experience with us. We do apologize about our room but let me please advise you that our staff mentioned to you about room 112 was under Maintenance at check in and not only you received a discount but it was much more than a 10% and it was applied at check in sir. It is our duty to give our guests a great customer service.

We will be here, waiting for your next visit with us. You are welcome to visit us anytime soon. Our staff try the hardest to keep our guests satisfied and the whole management keep pride in what we do. We truly hope to have the opportunity to host you once again in a near future.

Please do not hesitate to contact us for any information or assistance.

Best Regards,

Ron W.
Best Western Paducah Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 19 June 2017 via mobile

Very nice friendly people beautiful hotel felt right at home the staff Salena Katie and Sylvia were fantastic and u am sure they all are just didn't get everyone's names !!!!!!! Def will come again very professional very Impressed wonderful pool area !!!! Very clean

Stayed: June 2017, travelled solo
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paducah-Hotels, Guest Relations Manager at Best Western Paducah Inn, responded to this reviewResponded 22 June 2017

Dear Valued guest,

On behalf of the staff of management of our hotel we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Paducah. It is our duty to give our guests a great customer service. We will be here, waiting for your next visit with us. You are welcome to visit us anytime soon.

Our staff try the hardest to keep our guests satisfied and the whole management keep pride in what we do. We are glad to know you had a great time in our hotel and we truly hope to have the opportunity to host you once again in a near future.

Please do not hesitate to contact us for any information or assistance.

Best Regards,

Ron W.
Best Western Paducah Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2017

On our trip to Illinois, we always choose to stay in Paducah, KY. Choosing the Best Western is a most. Conveniently located on exit 11 on I-24, good service and friendly staff. The rooms are nice and the beds are comfortable.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank mountain22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paducah-Hotels, Guest Relations Manager at Best Western Paducah Inn, responded to this reviewResponded 22 June 2017

Dear Valued guest,

On behalf of the staff of management of our hotel we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Paducah. It is our duty to give our guests a great customer service. We will be here, waiting for your next visit with us. You are welcome to visit us anytime soon.

We are glad to know you had a great time in our hotel and we truly hope to have the opportunity to host you once again in a near future.

Please do not hesitate to contact us for any information or assistance.

Best Regards,

Ron W.
Best Western Paducah Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2017

Everything was very good but beds are in need of replacement . Ron was great at check in. Hotel is modern looking and even has receptacle for a Tesla car to charge. Breakfast was typical for Best Westerns.

  • Stayed: June 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank pullitman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paducah-Hotels, Guest Relations Manager at Best Western Paducah Inn, responded to this reviewResponded 10 June 2017

Dear special guest,

On behalf of the staff of management of our hotel we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Paducah. It is our duty to give our guests a great customer service. We will be here, waiting for your next visit with us. You are welcome to visit us anytime soon. We are very sorry for the inconvenience of our bed but we will make sure that the next time you stay with us you will have a perfect sleep.

We are glad to know you had a great time in our hotel and we truly hope to have the opportunity to host you once again in a near future.

Please do not hesitate to contact us for any information or assistance.

Best Regards,

Ron W.
Best Western Paducah Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2017

Great stay! Highly recommend! Beds were super comfortable, gorgeous bathroom, nice mini fridge. The staff were all super friendly and great at recommending local things to see. Breakfast had tons of options, very clean, hot and yummy. Pool was clean, well-kept and quiet.

  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank bella595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paducah-Hotels, Guest Relations Manager at Best Western Paducah Inn, responded to this reviewResponded 9 June 2017

Dear Valued guest,

On behalf of the staff of management of our hotel we would like to thank you for taking the time to post a review of your experience with us. It was a pleasure being your hosts during your recent gateway to Paducah. It is our duty to give our guests a great customer service. We will be here, waiting for your next visit with us. You are welcome to visit us anytime soon.

We are glad to know you had a great time in our hotel and we truly hope to have the opportunity to host you once again in a near future.

Please do not hesitate to contact us for any information or assistance.

Best Regards,

Ron W.
Best Western Paducah Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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