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Reviewed 14 August 2006

We stayed at the Residence Inn August 10-12 2006 and were very happy with our stay. Extremely friendly staff at the hotel made us feel welcome and every staff member went out of their way to make sure we were having a pleasant stay.

The parking is free and very convienient. Many tourist sites and nice restaurants only a couple minutes drive. There is a full breakfast every morning with every breakfast item you could ever imagine. We came to breakfast very late one day, but they were still happy to let us in and eat.

The rooms are very nicely decorated. There is a sofa bed in the room along with the queen sized bed. The bathroom area has a separate sink area outside, along with a closet behind that. The TV rotates, so you can see it anywhere you may happen to be in the room.

We needed to check out a day earlier than planned, and the process was very smooth and no complications whatsoever about the early check-out. I would definitely stay here again.

Stayed: August 2006
2  Thank amanda_persnickety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2006

I recently spent three weeks at this location and found it to be not of the usual Residence Inn standards.

The rooms are very nice as the pictures display, however due to the design it is like a Marriott hotel and not a Residence Inn.

I did not feel any warmth from any of the staff except for the nite desk clerk who was there when I would leave for work @6:30am. He was friendly and always had a smile.When you stay somewhere for an extended period of time you usually get to know the staff well enough to recognize each other. These were some of the coldest and non-knowledgible people I have ever seen. Very Unfriendly, not rude just unfriendly.

The staff is new and unexperienced and this property has a lot of flaws to fix. It has the programable thermostats and after calling the front desk for three days, (I was burning up) and them trying to make me sound stupid, finally I went down and it just so happens a gentleman from the full service Marriott was at the desk and agreed to follow me up to the room. (Since I was not there during the day I was continuosly told that the engineers had left for the day.)

He walked in and immediatly realized there was a problem. I was moved within 5 minutes.

No apologies given.

The other major flaw is that the Managers Reception. The worst I have ever seen.

Whoever is responsible for this needs to understand presentation is everything and the choices were terrible. Each location follows the Menu designed by Marriott, however this is the worst I've ever seen.
It was horrible, horrible, horrible.

One day I just asked the cook what was going on and she actually told me that they were trying to get rid of what was in the kitchen so it would'nt spoil.

Very appealing, would you say?

I am scheduled to go back next week for another three weeks but I will definitely be at another Marriott property.

For the weekend I would say it's ok, but longterm NO!

I love Marriott's however this one gets a 2 out of 5 because its more to a rating than the room.

  • Stayed: March 2006, travelled on business
    • Value
    • Rooms
    • Service
9  Thank Dreamer10023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012
Google Translation

  • Stayed: October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC