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All reviews oatmeal sleeping area pool and hot tub mini kitchen desk area would stay again watch tv minute drive waffle maker free breakfast restaurants within walking distance nice stay pull out couch front desk staff exercise room nice room the breakfast area
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Reviewed 6 April 2018 via mobile

The room was spacious and very clean. It feels like a relatively new hotel. The only issues were that the elevators were extremely crowded in the morning and they did not do a good job of keeping the breakfast stocked when we were there.

Also be aware that even though there is a partially divided sitting and sleeping area there is only 1 TV, mounted between them so it’s not a great viewing angle from either

Date of stay: April 2018
Trip type: Travelled with family
1  Thank burghughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave G, Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this reviewResponded 28 August 2018

Thanks so much for staying with us and I'm glad you enjoyed the atmosphere of our hotel! I apologize concerning the busyness of the elevators and the breakfast buffet. We have adjusted our breakfast staffing to better handle the busy mornings. We'd love for you to give us another try next time you're back in Louisville!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

Noisiest hotel stay I have ever had. Our room was 2nd floor, apparently above the pool, so we would get the pool odor every time we came in from the outside. The HVAC was confusing to regulate, we had to call the front desk. To his credit, the front desk guy came right up to help get the HVAC regulated. There was a regional sports activity in Louisville at the time, so the hotel was sold-out for the weekend. The adults were noisier than the kids. They stood in the hall chatting, gabbed outside a room with the room's occupants. If you book a hotel, ask the reservation dept if there's a convention or sports tournament in town which could affect your experience. Res departments should know to inquire as well.

Room tip: End of corridor probably better.
Date of stay: March 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
2  Thank Rick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttdavi265, General Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this reviewResponded 19 March 2018

Thank you for your comment. We are sincerely sorry for negative experience you had at our property. We strive for a seamless experience for all our guests and create and enjoyable atmosphere for them as well.

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Reviewed 11 March 2018

When I travel back to Louisville, KY. I hope my stay to be longer next time and especially at this hotel. Springhill Suites Louisville Hurstbourne/North was a pleasant stop. The price was moderate and the service was great. The hotel served a free breakfast which was filling and plentiful, I got thirds.

Date of stay: March 2018
1  Thank danniellealex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave G, Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this reviewResponded 28 August 2018

Thanks for staying with us and glad to hear you enjoyed our breakfast! We look forward to seeing you next time you're back in town.

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Reviewed 26 February 2018

We really love to stay at this hotel! The staff is awesome. Sheila Roden went out of her way to make sure that we were comfortable. The manager, Matthew Haynes was amazing. They have a great breakfast, very clean and comfortable rooms. You just can't go wrong! 5 Stars-2 thumbs up!

Room tip: They all seem to be good! I always ask for one's away from the elevator.
Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Jamie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave G, Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this reviewResponded 28 August 2018

Thanks so much for your kind words concerning our staff! I will definitely let Sheila and Matt know. We look forward to seeing you again and providing another memorable experience next time you visit Louisville!

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Reviewed 25 February 2018 via mobile

This is a typical Springhill Suites. The rooms are spacious with a lounge area and kitchenette (microwave, fridge and table). The beds are quite comfortable. The staff was very friendly. There is an indoor pool and exercise room. I did not try the complementary breakfast. It is situated in a good area with a lot of stores and restaurants close by.

Date of stay: February 2018
Trip type: Travelled as a couple
2  Thank wvguy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave G, Manager at SpringHill Suites Louisville Hurstbourne/North, responded to this reviewResponded 28 August 2018

Thanks so much for your loyalty and we're delighted that you enjoyed your experience with us! We work hard every day to continue to live up to our high Marriott standards and we'd love to see you again when your travels bring you back to Louisville!

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