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“Can't beat the price but re-think breakfast” 3 of 5 bubbles
Review of Staybridge Suites Louisville East

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Staybridge Suites Louisville East
Ranked #52 of 95 Hotels in Louisville
Certificate of Excellence
Skokie, Illinois
Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Can't beat the price but re-think breakfast”
3 of 5 bubbles Reviewed 26 September 2011

We stayed here for one night. The staff on our check-in was super nice and full of energy. We were in the room right off the lobby and the elevators - I would request a different room next time. The room was average sized but toilet seemed very small. Not enough mirrors in my opinion.
Although it had a complimentary breakfast...at 9:00AM it was out of many things. There was cold cereal but no spoons. There was cold oatmeal. We were able to pour half a cup of coffee.
It seemed the front desk person was also covering the buffet. There wasn't anyone at the front desk when we went to check-out.
Value was great but I wouldn't coulnt on breakfast.

Room Tip: Ask for a room away from lobby and elevator
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank thazard143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 reviews from our community

Traveller rating
    81
    36
    10
    7
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Knoxville, Tennessee
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 29 August 2011

My wife and I stayed three nights at the Staybridge Suites in east Louisville to watch a relative compete in the Ironman competition. The hotel itself was quiet. With the fan on for white noise we slept soundly. The suite was sufficiently roomy and comfortable. Breakfast fare included both warm and cold food. The eating area was spacious and uncrowded. The manager was exceptionally friendly and helpful with suggestions regarding the area and with providing a take-out breakfast one morning for a 6:00 am departure. Parking and wi-fi were free. It is a brief 10 to 15 minute drive to the center of town on the interstate. We would definitely stay here again if in the area.

  • Stayed August 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ParisRoubaix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian39604, General Manager at Staybridge Suites Louisville East, responded to this review, 2 September 2011
Dear ParisRoubaix,
I am extremely pleased that you had a pleasant stay at our property. We are striving everyday to make our property a great place that guests love. Your review indicated that we are getting closer to that goal. I am very interested in any additional feedback you would have about the property. We use this information in our further improvement process.
Thank you again for your review.
Brian Hayden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 19 July 2011

We stayed here a few weeks. The general manager was terrific in dealing with some family issues we had. Check in was quick and offered some fresh baked cookies which the kids loved. The room was spacious and very, very clean. The staff at the desk and working the breakfast room were very friendly. Great location. I would recommend this hotel to anyone.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HappyDad1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian39604, General Manager at Staybridge Suites Louisville East, responded to this review, 29 July 2011
I want to thank you again for the great review. I will pass this along to the staff. We would love to have you back anytime you are coming back to the Louisville Area.

Brian Hayden
General Manager
Satybridge Suites Louisville East
520 244 9511
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland USA
Level Contributor
235 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed 26 March 2011

Just returned from my second stay. Both were in the winter. The staff is very helpful and goes out of their way to make your stay wonderful. Same staff as my previous stay, no turnover. They serve breakfast and have a small happy hour theme meal almost every evening. They also have a nice store. Business office with working printer. Off the main highway within walking distance to a Circle K gas station if you need a snack. About a 1/4 mile from the highway between Louisville and Lexington.
Room was nice and large and up to date. LCD TV in main room and tube TV in the bedroom. Room was very clean and everything was in working order. Wireless worked well. There were no dogs or kids staying during my two short stays and I know that can certainly influence a review if it makes your stay noisy etc.

  • Stayed March 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank panther61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian39604, General Manager at Staybridge Suites Louisville East, responded to this review, 19 July 2011
Thank you for staying with us at the Staybridge Suites Louisville East. I am very happy to hear that you had a great stay with us. We constantly train our staff to exceed our guest's expectations. I'm glad to hear that in your case, we achieved this goal. We would love to have you stay with us again.

Brian Hayden
General Manager
Staybridge Suites-Louisville
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Akron, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 4 February 2011

Be sure to check the noice level in the room if you need to set the thermostat up. It will kick on and off with a loud boom every 5 minutes. Furnace was built right in to a closet in one of the rooms and my brother in the other room was disturbed as well. Payed extra for the suite but none of the amenities were worth the added expense. Management showed no concern over the issue. Too many good places at lower cost to put up with this one. Staybridge is off my list.

  • Stayed January 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank 54noose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian39604, General Manager at Staybridge Suites Louisville East, responded to this review, 16 August 2011
I would like to say that I am very sorry for your restless night at the Staybridge Suites - Louisville East. I am the new General Manager and have been in this position for the last three months. I am compiling all reviews for our property both good and poor to assemble a game plan to make our property a Great Property That Guests Love. I would ask that when you are back in the Louisville Area, please drop in and see us to verify that we have made the changes to the property with your experience in mind. Thank you again for taking the time to complete a review of my property.

Brian Hayden
General Manager
Staybridge Suites - Louisville East
Phone 502.244.9511
Fax 502.318.5551
Email brian.hayden@sb-louisville.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Louisville East

Property: Staybridge Suites Louisville East
Address: 11711 Gateworth Way, Blankenbaker Parkway & I-64 (Exit 17), Louisville, KY 40299-4673
Phone Number:
Region: United States > Kentucky > Louisville > East Louisville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Louisville
#22 Family Hotel in Louisville
Price range (per night): ₹ 7,951 - ₹ 12,064
Hotel Class:3 star — Staybridge Suites Louisville East 3*
Number of rooms: 94
Official Description (provided by the hotel):
Welcome to your home away from home in the Derby City area, the Staybridge Suites® Louisville – East extended stay hotel. Whether it's business or leisure that brings you to Louisville, Kentucky, the hotel's consummate staff is poised to help you take advantage of all that this convenient location has to offer. Corporate guests know that this hotel's accommodations in Louisville, KY offer a winning combination: proximity to major area corporations and terrific business amenities. The location ensures easy travel to Papa Johns Corporate Headquarters, YUM! Brands, Ford Motor Company, and GE, but without the price tag of a downtown hotel. The Business Center provides fax and copy services, and the boardroom is a great resource for those planning meetings in Louisville, KY. The hotel's leisure guests can take advantage of an array of local attractions. Families love playing mini-golf and laser tag at Renaissance Fun Park. Churchill Downs, home of the Kentucky Derby, offers a slice of classic Americana. Guests can even explore the history of world-famous Kentucky bourbon with a tour of the Maker's Mark Distillery. Our hotel's suites in Louisville, KY are pet friendly, so treat your four-legged family members to your vacation. You can socialize with other guests at our evening Social Receptions, and you can enjoy a free breakfast daily, too. Start planning your trip to the Derby City today! ... more   less 
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Also Known As:
Staybridge Suites Louisville East Hotel Louisville

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