We visited our first time and had horrible service, with waitstaff who acted like they were doing us a favor by letting us eat in their establishment. My steak was overdone and poorly seasoned. My partners food was just as horrible. I complained on the website and was sent a gift card for a return visit. We decided because of all of the wonderful reviews, and the fact that it was free, we'd give it another try. I'm sorry I didn't pass of the gift card to someone else. The food here is sub-par in every way, and the steaks are not flavorful or well cooked at all. The next time I want a good steak, i'll drive to Louisville. There are far better places in town to get steak than Malones. And by the way, get over yourselves servers, you're not all that!