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Reviewed 13 January 2018

I LOVE staying at Staybridge and this hotel lived up to the name and reputation. Clean and comfortable at a great price. There's shopping close within a short walk (including a Dollar General) and it's close to getting onto the ring road around the city.

Staff was great, helping solve the problem of not being able to print from the computers in the business area. The only problem was that they ran out of dishes during breakfast and friends were told there weren't any more dishes. I think more dishes were later found, but staff in the dining area should have known what was up with the dishes and that more would come soon.

  • Stayed: October 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank TravelGal2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

This hotel is new and immaculate with very friendly and accommodating staff! Our room was very nice and clean and the bed was comfortable. The kitchen was fully stocked and the sitting area had a large sectional. Outside area was very nice as well!

Stayed: November 2017, travelled as a couple
Thank Suzanneandscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

Looking for a room just to sleep, racing, football and basketball going on, so felt fortunate to find availability. Nice friendly staff. Good because there are no extras. Not dirty but could improve.
Prices were high because of the weekend events.

Stayed: October 2017, travelled with family
Thank Pam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Staybridge Suites Lexington, responded to this reviewResponded 12 November 2017

Dear Pam H,

Thank you for your recent stay with us and reviewing our property. I am pleased to know you liked the friendliness of our staff. On the other hand, I am sorry for the shortfalls you have noticed during your stay. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide.

Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

Beautiful Hotel Food was great at breakfast and at the managers social in the evenings.Close to restaurants and grocery stores make it the ideal location. I will stay here again! It was a great value for the hotel the breakfast buffet had hot food as well as fresh fruit cut cheese everything was great.

Room Tip: suite hotel with grocery store next-door
  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank dealr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017 via mobile

Stayed 1 week here on vacation. Most important - beds were very comfortable. The place is very clean and quiet. breakfast was included and was different everyday. Great coffee too. Stay very friendly and go out of there way to assist you. The rooms have full kitchens, everything you might need is there. Paper towels and dish soap is included. Indoor heated pool. Can’t say anything bad about this place except 1 little thing, wish there was a shower hand held wand. That’s it! The price is also very reasonable.

Stayed: October 2017, travelled with friends
Thank Mildred R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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