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Reviews (181)
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All reviewsceiling fan over the bedlovely outdoor poolgreat locationclean suitepowdered eggsfayette mallwaffle ironmini kitchenliving room areahilton appfront deskdefinitely stay here againcomplimentary breakfastbreakfast attendantquiet locationevery staff membershopping and restaurants
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Reviewed 4 January 2018

Room was not clean. There were sunflower seeds under the couch. There was also garbage and thick dust behind a night stand. The fitness room had no water, cups or towels for two straight days. Told front desk and the next day still no water, towels, or cups. Breakfast was very subpar for a Homewood Suites Hilton.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Charles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cody P, General Manager at Homewood Suites by Hilton Lexington, responded to this reviewResponded 5 January 2018

Thank you for sharing your experience regarding your recent stay. We are sincerely sorry to hear of your service and have addressed these issues with our housekeeping department to prevent this from happening in the future. We have also refunded one of your nights to make this up to you. We do hope you will consider us again in the future so you can see the true Homewood value!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018

Great location to shopping, Fayette Mall and food. Property has been renovated, however still shows some age here and there. Very spacious rooms, kitchenette very handy and work area at small kitchen table is adequate for some light work.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank timothye943
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017

First, to be clear, we would return to this hotel and the experience was generally excellent from the breakfast food to the comfort of the bed. However, there were three things that we want to pass along.
(1) The little gray line to the east of the hotel when you look at the maps of the area - its a railroad track. They came by about 10:45, midnight and 6am. Consider that when selecting your room on the Hilton app.
(2) The 4th floor corridor was freezing - colder than outdoors, which was in the 40's for highs around Christmas. We told the front desk twice. OK, it was the holidays but we were told someone would fix it and no one did.
(3) The hotel was renovated in the past year and they did a very nice job of it but there appeared to be mold around the caulking of the tub in the bathroom. We told the front desk twice and got excuses ranging from "we don't have the right chemicals" to "the next phase of renovation will get problems like that." We felt like picking up q $1 bottle of cleanser at Walmart and doing it ourselves. But we didn't.

Again, these are not problems that we have ever encountered at Hilton hotels before and aside from these things, the 4 night stay was excellent. The holidays were a factor but still.......

Stayed: December 2017, travelled with family
Thank TallTVTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017

Loved the homey atmosphere of the rooms. The dining area was huge and very comfortable. The staff very helpful. It was definitely a 10 for the stay and I am already making plans for another Homewood stay in the very near future.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank lindasV7300UP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017

Excellent Experience: The staff is very friendly. The roms are clean and comfortable. Beds are relaxing; cable tv, great living room. Kitchen area, microwave, fridge, wifi. We stay there we we come into town for UK events.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank 681kendrickr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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