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All reviews room layout nice hotel breakfast sandwich pull out couch free breakfast rooms are large yogurt road trip restaurants and shopping shower head sitting area staff was friendly would stay here again bathroom door bourbon trail indoor pool beds were very comfortable
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Reviewed 5 April 2018 via mobile

Close to the highway and many stores/restaurants. The highway side has some noise but never bothers me. Accommodating for
early checkin/out though I do have elite status with the brand. Standard rooms and set up. Gym has weights, recumbent bike with two treadmills and a full set of weights. Bench a bit off balance though. Filtered water is a plus.
Breakfast complementary and standard for brand.
Can walk to food as well as local Graeter’s Ice Cream (yummy and rich, love the raspberry chip).

Stayed: April 2018, travelled on business
Thank doctoyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon S, General Manager at Hyatt Place Lexington, responded to this reviewResponded 9 April 2018

Thank you so much for taking the time to write on our Trip Advisor page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself in our newly renovated hotel while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington!

Kind Regards,

Brandon Spellman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

The location is very good and lots of places to eat around. Easy on/off the interstate. The hotel is new with a modern feel to it. When we were there it was really busy the day before and the day of, so they kinda ran out of towels in the pool area. The staff were all very nice and helpful. I would definitely stay here again. Good clean hotel

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank maggietoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon S, General Manager at Hyatt Place Lexington, responded to this reviewResponded 9 April 2018

Thank you so much for taking the time to write on our Trip Advisor page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself in our newly renovated hotel while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington!

Kind Regards,

Brandon Spellman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Last week I stayed for 4 days and got very sick one night. I am also a diabetic and needed a glass of orange juice and something to eat the next day, but was too weak to get out of bed. The hotel did not offer room service but did have all that food downstairs, so my wife call (from NYC) for me and asked if they could help in this emergency. The answer she received was- NO, if he is too ill to come downstairs, let him call 911.

I travel each month for years to Lexington, but will never stay here again.

Room Tip: stay somewhere else
  • Stayed: March 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank CurtM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon S, General Manager at Hyatt Place Lexington, responded to this reviewResponded 6 April 2018

Thank you very much for taking the time to share your experience on Trip Advisor. Your comments have been brought to the attention of our Management Team and your concerns are being addressed accordingly. We truly apologize that our team wasnt able to assist you in your time of need and we assure you that this is below our expectations and the service that we strive to provide on a daily basis. We strive to create excellent experiences and hope you will come back in the future to see the improvements we have made. If you would like to email me directly, I would be grateful to make this right with you and take care of you in the future.

Sincerely,

Brandon Spellman
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

We stopped overnight while on a road trip & the Hyatt Place did not disappoint. We had 2 Adults & 3 kids. Stayed in a double queen room with pull out sofa & it was perfect for us. Beds were very comfortable. Front desk staff were helpful & kind & the complimentary breakfast was great! Fresh, hot & a wonderful selection. Even though we were facing the highway, there was no road noise at all. It was right off the highway with easy on/off access. There are plenty of stores & restaurants nearby. No complaints whatsoever. If we find ourselves in this area again, we will for sure stay here again.

Stayed: March 2018, travelled with family
Thank ajnrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon S, General Manager at Hyatt Place Lexington, responded to this reviewResponded 9 April 2018

Thank you so much for taking the time to write on our Trip Advisor page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself in our newly renovated hotel while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington!

Kind Regards,

Brandon Spellman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018

Stayed here on a road trip heading home. Great stay and fabulous breakfast buffet. The pool was entirely overloaded with chemicals, but the was the only downfall. The front desk staff was friendly and helpful. Lots of restaurants nearby and close to the interstate.I'd definitely choose to stay here again.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
Thank MDC1671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brandon S, General Manager at Hyatt Place Lexington, responded to this reviewResponded 9 April 2018

Thank you so much for taking the time to write on our Trip Advisor page about your experience during your visit to Lexington! We are so glad you were able to enjoy yourself in our newly renovated hotel while visiting Lexington and specifically the Hamburg area. It's a great destination while visiting Lexington and provides a large variety of shopping and dining! We look forward to the opportunity to serve you again in the future and thank you again for your support of the Hyatt Place Lexington!

Kind Regards,

Brandon Spellman
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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