I am old fan of Walt's. Way before new ownership.They are trying to do good. Ribs are great. Service is ok, seemingly because of younger wait staff. They need to improve on this. When we arrived, we announced our reservation time and our name. Three girls there did not know what to do ! Finally one did and we were seated. All acted very immature about all of this. After the meal ( of great messy ribs) we were not offered a small wet towel with which to clean the hands. We asked the waiter AND the guy picking up the plates. Never did get the wet towels. Service has declined. What ashame. Great food. Some patrons may appreciate this, but personally I do not...the "manager/owner", or whatever his title is, comes around and asks if you are enjoying the meal and if all is ok. One time I had an issue with the food, asked for the manager, and it was a whole different story. VERY arrogant ! Thanks for the great food Walt's, but will not forget the previous issue. Please try to improve because it is a GREAT place ! Work on your arrogance.
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