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All reviews front desk fire pit waffles great stay breakfast sandwich room was clean creation museum sofa bed would stay here again complimentary breakfast business trip the breakfast area staff was very friendly very nice hotel home2 abigail saline
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Reviewed 22 June 2022 via mobile

We stayed here one night as it was a halfway stopping point to our destination and had a great experience. The room was huge, very clean and had a ton of positive amenities if we were staying a longer period, it would have been great! The beds were comfortable and the bathroom was a nice size. Staff was very friendly as well. There was also a complimentary breakfast, which we did not take part in. Location is pretty good, tons of restaurants and stores nearby. Definitely recommend this hotel!

Date of stay: June 2022
Trip type: Travelled with family
Thank travelgirl179
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicole Pettit, Guest Services / Front Office at Home2 Suites by Hilton Florence Cincinnati Airport South, responded to this reviewResponded 23 June 2022

Good morning,
Thank you for staying with us! We are glad to hear that you enjoyed the many amenities we have to offer and found the area to have tons of things to do. We hope that if you are in the area again you will stay with us again! We hope you enjoy your trip!

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Reviewed 12 June 2022 via mobile

We stayed here in two rooms for two nights as a family of 9 specifically in the area to visit the Creation Museum and Ark Encounter.

Pros:
Florence is a great location close to both places with plenty of stores and restaurants nearby. There’s also a Sams Club and Costco not too far away either for cheaper gas. The staff is what made the hotel attentive and happy. I especially want to give a shout out to Nicole who helped us get checked into one of our rooms early since it was ready so we could put cold things in the fridge and freezer. She was superb on the phone and in person. As a family of 5 the two queen with sofa bed option works perfectly for us; we’ve stayed in numerous Home 2 Suites in the past few years. The shower though smallish had great water pressure. Breakfast was standard H2S with ready to make waffles, oatmeal, heatable sandwiches, pastries, yogurt and cold cereals. Also World of Golf nearly within walking distance next door had a pretty enjoyable mini golf course.

Cons:
Our room was 90% clean (I’m picky). I noticed some small coiled dog hair on the bathroom floor and a moderate amount dust in the corners of countertops and open shelves. Also the seat of our rolling chair was horribly stained. Our heating and AC rattled and the only thing that worked was shoving a pillow under it. Our room was on the end so no noise beside us but we did here galloping kids or dogs for a while above us the second night. The pool unfortunately is very small so we never used and the exercise room needed an air freshener. Lastly, this hotel is in the flight path of CVG so you will hear landing planes early in the morning so consider a sound machine.

Would I stay here again? Probably maybe…

Date of stay: June 2022
Trip type: Travelled with family
Thank Erin L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicole Pettit, Guest Services / Front Office at Home2 Suites by Hilton Florence Cincinnati Airport South, responded to this reviewResponded 12 June 2022

Good morning,
Thank you for the shout out! I am delighted to hear that I was able to help make your stay a good one! We love to hear that the room was big enough and able to accommodate your family. We do apologize for the cleanliness you found in your room. We care very much about the cleanliness of our hotel and appreciate that you took the time to outline what was wrong, so we know what to look for moving forward in our rooms. We appreciate this feedback, and we hope to see you again!

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Reviewed 7 June 2022

This is a great place to stay in the Cincinnati area. Our room was at a similar or less price point than other hotels in the area and yet offered extras such as a full-sized refrigerator, microwave, workout room, laundry facilities, free parking and free breakfast. This location was very close to restaurants, shopping and the Interstate, which made it very convenient. The pool was busy and so were the outdoor gathering spaces, so I believe other guests were enjoying themselves as well. The staff members were helpful, although our visit went so smoothly that I didn't have many interactions with them!

Date of stay: June 2022
    • Value
    • Location
    • Service
Thank jj3laird
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicole Pettit, Guest Services / Front Office at Home2 Suites by Hilton Florence Cincinnati Airport South, responded to this reviewResponded 9 June 2022

Good morning,
We are so glad to hear that you enjoyed our many amenities that we offer. It is very nice to hear that you found our hotel to be a great place to stay in the area as well! We hope that when you are in the area again, that you come and stay with us again!

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Reviewed 2 June 2022

Home2 is comfortable as usual. But the soundproof of this one was not expecting. You could hear the people upstairs walking, even our walking was severe too. Not mentioned the music from our next door neighbor. Luckily we asked for an corner room to have only one side neighbor. Besides the soundproof, others were good.

Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
Thank ChristinaF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicole Pettit, Guest Services / Front Office at Home2 Suites by Hilton Florence Cincinnati Airport South, responded to this reviewResponded 3 June 2022

Good morning,
We do apologize that you experienced these noise issues. We try to make every stay for our guests as wonderful as we can and are very sorry to hear that you had some noise issues. We hope that you will come stay with us again and give us a chance to give you a 5/5 stay. Thank you!

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Reviewed 31 May 2022 via mobile

We wanted to visit the ark encounter in Kentucky-and need to travel with out 15 week old goldendoodle. Pet friendly hotel. Only 8 min to pet resort in Earlanger KY and 30 min to ark encounter. Very nice place. Friendly staff and Great breakfast.

Date of stay: May 2022
Trip type: Travelled as a couple
Thank Leah K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Nicole Pettit, Guest Services / Front Office at Home2 Suites by Hilton Florence Cincinnati Airport South, responded to this reviewResponded 1 June 2022

Good evening,
We are glad to hear that you enjoyed your stay with us and were able to bring your dog with as well! We love meeting everyone's pets and we hope you will come stay with us again!

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