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Reviewed 2 November 2020 via mobile

Have stayed here 3 times now and it’s always wonderful. The construction is done in the lobby and is finished very nicely. Parking is convenient and the view is amazing. Beds are comfortable and bathrooms are very updated and nice. TVs also have ability to log into your Netflix or Hulu account which is convenient. We really like staying here and walking across the bridge for dinner/ breakfast. Will definitely be back.

Date of stay: October 2020
Trip type: Travelled as a couple
Thank stephaniebE7590NQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kyle McGonagle, Guest Services / Front Office at Cincinnati Marriott at RiverCenter, responded to this reviewResponded 13 November 2020

Dear stephaniebE7590NQ,
Thank you for the perfect score, we are very happy that you enjoyed your stay! We appreciate your loyalty and the fact that your stay is always wonderful. We are also pleased with the renovation and also happy that it is complete as it was very extensive to all facets of the property. We look forward to welcoming you back the next time your travels bring you to the area.

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Reviewed 2 November 2020

Stayed here recently in Room 916, which was a corner room with great views of the river and Cincinnati skyline. Check-in was quick, easy and very friendly. Room was clean, and everything worked well, except for the ridiculous shower head which didn't work on the "normal" setting. Was in town for wedding just across river at the park. Very easy walk across the pedestrian walk-way of the bridge to take you into the beautiful park on other side of river. Parking was challenge in self-serve garage on Friday and Saturday night (Thursday night was easy). Garage was full by 10:00 saturday night and had to use outdoor lot just a couple hundred yards away. Valet was awesome in allowing us use of the curb for short periods while we loaded and unloaded for wedding guests. Bar area was nice, but only open until 10:00 pm. Breakfast was excellent in the bar Saturday morning. Plenty of good restaurants close by, and easy access to highway to airport. Would definitely stay here again if I am in town. Curious as to what is being built outside hotel down by water. Looks like some sort of pavilion.

Date of stay: October 2020
    • Location
    • Cleanliness
    • Service
2  Thank DavidS050
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kyle McGonagle, Guest Services / Front Office at Cincinnati Marriott at RiverCenter, responded to this reviewResponded 13 November 2020

Dear DavidS050,
Thank you for taking the time to share your experience at the Cincinnati Marriott at Rivercenter, we are pleased that you enjoyed your stay. I'm sorry that the multi-stream shower head was cause for concern, unfortunately a number of our guests miss the engagement knob on the shower head itself to adjust the streams. I regret that we weren't able to share that information with you while you were here, or to make any corrections if the apparatus was faulty. We're very happy that you would choose to stay with us on any future visits to the area, we look forward to being your preferred hotel. Additionally, the City of Covington is nearing completion of an outdoor amphitheater and river walk. We are very excited for the potential of this outdoor space for our guests to further enjoy the vistas provided from our property. Thank you again for comments, we hope to welcome you back in the near future.

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Reviewed 16 September 2020 via mobile

Stayed for 3 nights while visiting the Creation Museum and the Ark Encounter. Do get a room with a balcony and a river/city view because you won’t be disappointed. Great view of the Bengals stadium and we watched part of the game on the Jumbotron from our room. The staff were extremely friendly and very, very attentive. The room was great. My only gripe about the room is that there is no fan in the bathroom, no place to hang all the towels after a shower, and a constant noise outside from probably the hotel equipment (air conditioner towers, etc). We couldn’t hear the noise inside but sitting on the balcony and hearing it wasn’t great. Due to COVID, the restaurant and bar are in the middle of the hotel. The menu is small but you can find something. We ate breakfast twice and it was really good and service was great and attentive. We had a few drinks at the bar and that was great too. Just so you know, you park in a city owned garage attached to hotel so expect to pay $10/day. Once we came back to the hotel, we walked everywhere. Great restaurants are very close. I’d definitely stay here again.

Date of stay: September 2020
Trip type: Travelled as a couple
2  Thank VirginiaLove2Travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kyle McGonagle, Guest Services / Front Office at Cincinnati Marriott at RiverCenter, responded to this reviewResponded 5 November 2020

Dear VirginiaLove2Travel,
Thank you for taking the time to share the aspects of your experience, we are very happy that you enjoyed your stay! Additionally, we are appreciative of your comments regarding our staff, we work hard to shape a positive guest experience and it's always nice when it is recognized by our guests. We are fortunate to have one of, if not the best, views in the area. Our Waterview King rooms give a breathtaking view of the skyline and many of our guests return for this aspect alone. We are happy that you enjoyed your stay, and look forward to being your preferred hotel when your travels bring you to the area.

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Reviewed 1 September 2020 via mobile

We spent the weekend for my boyfriend's birthday. The entire staff went above and beyond to ensure we had an enjoyable stay, particularly Kyle at the front desk. First impressions in a hotel are everything and he greeted us with such hospitality, we decided to extend our stay. A corner suite with sweeping views of the Ohio River and Cincinnati made for the perfect weekend. We will definitely be back.

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Scarlettoharariley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Kyle McGonagle, Guest Services / Front Office at Cincinnati Marriott at RiverCenter, responded to this reviewResponded 3 September 2020

Dear Scarlettoharariley,
Thank you for taking the time to share your experience, we are pleased that you enjoyed your stay! I personally appreciate your kind comments, it's always a pleasure to be selected as the hotel of choice for a guest's special occasion. We look forward to welcoming you back on any future visits to the area.

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Reviewed 19 February 2020

This hotel is in a great location, and the rooms are very nice, however the entire hotel was under construction, and I unfortunately was not aware until we checked in.

The common areas are blocked off, and the pool and fitness center were closed. The hallways were a ghost town.

I'll be happy to go back and visit when the construction is finished, but I wouldn't recommend during renovations.

Date of stay: February 2020
    • Value
    • Location
    • Service
Thank KendallsMom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
marriottFOM, Director of Rooms at Cincinnati Marriott at RiverCenter, responded to this reviewResponded 20 February 2020

Dear KendallsMom,
Thank you for staying with us and providing the positive feedback regarding our location and guest rooms. I regret that the renovations were cause for concern during your visit. We are eager to have them complete and look forward to the lobby area and pool being open soon. I'm sorry that the postings on our website may have been overlooked or if the reservations were made through a third party reservation site. We look forward to the opportunity to showcase the improvements we have made upon your next trip to the area.

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