We didn't get off to a great start. We checked in and went to the room. The key card opened the door...and I heard "hello?" I've always had this irrational fear about someone being the room when I got there. It's not longer irrational. So we schlepped our belongings back downstairs where the clerk figured it out.

We get a new room (booked and paid for 2 adults, 1 child) with a pull out sofa, but no bedding for the pullout. I called the front desk to ask for a blanket and pillows. I was told I could come down and get it. OK...so now I'm compensating not only for your incompetence but also your laziness? OK, that's fine. The FD clerk was able to pull away from her conversation with someone in the back office long enough to hand me the bedding, but a delivery to the room would've been nice.

Breakfast was good. The gym was decent, but not the best hotel gym I've ever seen.

I had a good experience and I enjoyed the view of the bridge over Ohio river from my hotel room. The hotel was clean and the hosts friendly and helpful. Breakfast was good and there were different options every day. Overall i enjoyed my stay at the hotel and it met the expectations for a reasonable price.

Hotel is clean, staff is friendly and helpful. Wheelchair accommodation in our room and throughout the hotel were super. Kudos for having a pool lift (though I didn’t have time to use it this visit). Room was spacious and well laid out. The decor was even fitting for the riverfront area. Breakfast was delicious and kept fresh and restocked. There’s a small “market” at the lobby for various food and drinks and things you might’ve forgotten. Minutes from downtown Cincinnati, Newport Aquarium and immediately off the highway but no noise issues whatsoever. If we’re in the area again we will definitely stay here.