I stayed at this hotel for one night just before Halloween weekend. Got in late, phone died and went to sleep. My wife called the property at 3 am after waking up sick and was concerned that I had not called her. That part is on me, it happens. However, my wife asked the clerk to do a health check of the room. Night Auditor who worked the night of October 28th, 2021 treated her very poorly and could care less that she was worried. Would not call my room, go to my room, nothing. My wife called IHG and they called the hotel and he still would not help her. We all understand privacy (he already verified that I was registered in the room.. so that privacy part was OK to divulge?) but when someone is begging for help, and they say "what if he's dead?"; and the night auditor replies, "if he is dead, you can sue us"... pretty poor customer service. You have to question if this is the type of hotel where you want to visit safely and spend your money. My wife called the police who did a health check, I answered after one knock on the door and called her from the hotel phone in my room.More
- Free Wifi
- Free parking
- Pool
- Fitness centre