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28 - 33 of 310 reviews
Reviewed 18 January 2020

The hotel is a multi-story building. Check-in was a breeze art 830pm and the room was spacious and pleasantly decorated. Breakfast was one of the best among all the BW hotels I have stayed at. The staff is very friendly and helpful and the parking is all around the building so you can always find a spot that is not too far.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank CMD925
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Beth W, General Manager at Holiday Inn Express & Suites Cincinnati Riverfront, an IHG Hotel, responded to this reviewResponded 20 January 2020

Thank you for the great review and kind comments! I am happy you enjoyed your stay and our breakfast too! Sincerely, Beth Wuestefeld

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Reviewed 12 January 2020

Absolutely love this hotel, wonderful staff and very nice and helpful. Very family friendly but also great for business trips also. I definitely recommend this hotel, you get what you pay for definitely

Date of stay: January 2020
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ihsfreshman07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Beth W, General Manager at Holiday Inn Express & Suites Cincinnati Riverfront, an IHG Hotel, responded to this reviewResponded 13 January 2020

Thank you for the awesome review! I am so happy you enjoyed your stay and we appreciate the kind comments too!
Sincerely, Beth Wuestefeld

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Reviewed 5 January 2020

My family was in town for a memorial service and we booked three rooms. Clean rooms, comfortable beds, good water pressure. Great breakfast with a very appealing layout and selection of food
Convienient location for our needs.
Friendly and very helpful staff.
Highly recomended
Slainte

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank sfmurphy12016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Beth W, General Manager at Holiday Inn Express & Suites Cincinnati Riverfront, an IHG Hotel, responded to this reviewResponded 5 January 2020

Thank you for the wonderful review, I am sorry for your loss and hope your stay was comfortable. Sincerely, Beth Wuestefeld

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 December 2019

My daughter and I went up to see the Bengals and Patriots play, we had a great time. We are from Florida and it snowed alittle on Sunday night, it was a great surprise for us, we miss the snow so much.

Date of stay: December 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sally F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Beth W, General Manager at Holiday Inn Express & Suites Cincinnati Riverfront, an IHG Hotel, responded to this reviewResponded 5 January 2020

Thank you for the awesome review! I am happy you enjoyed your stay and the snow! Sincerely, Beth Wuestefeld

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 December 2019

Upon check-in, the staff were exceedingly rude and unwelcoming. Once we finally made it to our room the phone didn't work. We had friends staying in a neighboring room and when I called down and asked to move rooms, I was told no. When I asked again to move rooms, due the faulty phone, I was told it would be a $40.00 charge. The coffee in the lobby was also cold at all times and there were never any offers to make fresh coffee. The lady working overnight was pleasant.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank PQDave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Beth W, General Manager at Holiday Inn Express & Suites Cincinnati Riverfront, an IHG Hotel, responded to this reviewResponded 17 December 2019

Thank you for your feedback, I will follow up with you at the property you work at, I believe the front desk needed the required form for the employee rate. I promise to look into the comments you made too. Sincerely, Beth Wuestefeld, GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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