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19 - 24 of 613 reviews
Reviewed 19 December 2019

I spent 2 nights here as part of a bus tour. Soon after our arrival they had a delicious buffet set up for us in a private room. Our luggage was taken to our rooms promptly & picked up when we were getting ready to leave. Everyone seemed to sleep well & commented on the comfortable beds. Our free breakfast was better than average with plenty of choices & items replaced in a timely manner.

Date of stay: December 2019
1  Thank Kanilea361
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 December 2019

We stayed at the Riverfront as an overnight rest stop. The room was clean and comfortable. We were very impressed by the genuine good natured and friendly hotel staff, particularly Tasha who was working in the dining-room during breakfast.

Date of stay: December 2019
    • Location
    • Rooms
    • Service
Thank bdj1862
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 November 2019 via mobile

The rooms are clean, the hotel staff seems to be nice. This is a nice place? I have not had a chance to try the restaurant yet, but I've been told it is really good! You can't go wrong staying here! The only thing, if you pack food there's no microwave, but there's a refrigerator.

Date of stay: November 2019
Trip type: Travelled on business
1  Thank C9227RDbobr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 November 2019 via mobile

Came in for a hospital appointment and was treated extremely well from booking to check out. From Meg at the desk to Tasha in the dining room to Crystal at housekeeping the stay was exceptional. Friendly focused customer care. Accommodating and professional. Rooms are super clean and quiet. This staff deserves raises and acknowledgment. I pass multiple lodging options yet choose this one for its excellent guest care!!!

Date of stay: November 2019
Trip type: Travelled with family
Thank shargle317
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 October 2019

Was just an overnight stay on our tour and although bed was good and contributed to a good nights sleep, the hotel was tired and floors sticky. The reception staff in the evening were not at all helpful couldn’t even advise me where breakfast would be served.

Date of stay: October 2019
Trip type: Travelled with friends
Thank Roslyn T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IHGService, Guest Relations Manager at Holiday Inn Cincinnati-Riverfront, an IHG Hotel, responded to this reviewResponded 11 November 2019

Hello Roslyn T,

Thanks for the stay and review. I am happy that you liked the bed and had good nights sleep. On the other hand, I am sorry to hear about the level of service you received and the condition of the hotel negatively affected your overall satisfaction. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future.

Once again, thank you for staying with us and hope you visit us again.

Best Regards,

John O
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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