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All reviews room was clean awesome stay staff was friendly iffy cracker barrell caves interstate
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Reviewed 31 July 2018

My family and I stayed here for a trip around Cave City area. This was not our first choice but I'm glad we ended up here. I originally had booked another hotel but upon arrival found their pool was closed so we went on the hunt for another place to stay Motel 6 was the only decently priced hotel around with an open pool. Pool was big on the list for us. It's summer and hot and this is our vacation. Both front desk associates we dealt with were WONDERFUL, they were friendly and personable. The lady at check-in noticing my son who went in with my husband asked if we would like a room by the pool. At check-out the lady complimented my appearance. While we were out and about and housekeeping came through they made up my boys bed with their stuffed animals and toys they had left laying about, I thought that was so sweet. The room was clean and there were enough towels, wifi and tv worked, the beds were comfortable. I definitely recommend this Motel6!

Date of stay: July 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank tamij24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2018 via mobile

Horrible.....smoking room was smelly full of dirt . Walls shades were all dirty. Spiders aunts and insects all around the place. Was afraid to sleep in there.....was booked for 2 nights but decided to check out

Date of stay: June 2018
Trip type: Travelled with family
Thank Franciska B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

I booked my room online. Everything was fine till I noticed they don't have an option to inform them of a late check in. I called 3 times and spoke to a older man who spoke very little English and told me he didn't understand me. After being hung up on 3 times I canceled my booking. I know it was the right number. I got it from Motel6.com and Priceline.com. I'm sure they have nice rooms and are clean but im staying somewhere else. Have someone who is good with phones answer your calls

Date of stay: May 2018
  • Trip type: Travelled with family
    • Service
1  Thank abwilliams0012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Brand Experience Team at Motel 6 Cave City, KY, responded to this reviewResponded 31 May 2018

Ab Williams, Thank you for sharing your review. We apologize for any misunderstanding that may have occurred during your recent stay concerning your reservation and the inconveniences you experienced. We encourage you to contact our Guest Relations department at 1-855-787-9864 to better understand how we might address your specific concern, and help us provide a better guest experience in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2018

We stayed the night, great clean room! Cracker Barrell across the street, liquor store right beside it, flat screen tv, we had an awesome stay!!!! The new manager was so nice that he even helped us with our bags. (you dont see that service at Motel 6 but we did there!)

Room tip: Give it a try you will thank me. I got a coupon at the rest area and saved alot. Hotel across the street was 107. I paid 49.99
Date of stay: April 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank mwalden3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2018

Had occasion to stay there April 15 - 17,2018. In 3 days at motel literally nobody that was working there could speak English to the point where you could understand them or that they could understand English or they pretended not to. The room itself was just ok for what you pay. However the entire motel needs to be redone, overall it is in a bad state of repair. It is a very nice place to stay if you enjoy the smell of Indian food cooking as it is very prevalent in most of the motel. The worst part of the stay was on the last day after checking out, several hours later I realized that a pair of work shoes were left in the room. I immediately called the office and all they could manage to say was "you come back after 10 am tomorrow". I explained that I had to have the shoes by 7 am that morning in order to go to work. The motel clerk Vic could not be more uncaring, he just kept repeating you come back after 10 am tomorrow. Consequently I had to miss a days work all because he refused to look in the housekeepers room where her cart is kept to see if the shoes were in there. About 9;30 that morning I called to see if the housekeepers had come in yet, they had. At this time the clerk was Karan, as I was on the phone he asked the housekeeper in Indian about the shoes and she said in English "yes". I told him someone would be there to pick them up immediately. He replied " you find her, she give them to you". I asked if you could just leave them at front desk, and he replied "ok". When the person arrived to pick up shoes at front desk, Karan said " you go to laundry room". Finally after finding the laundry room the shoes were sitting right on the housekeepers cart. All this could have been avoided if the any of the people who work there showed the least bit of caring, empathy or interest in one of their customers. I warn and advise you to stay away from this motel, it simply is not worth the tiny amount of money you may save, if any.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank newton49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6Team, Guest Relations Manager at Motel 6 Cave City, KY, responded to this reviewResponded 24 April 2018

Dear Guest, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment, and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience, we have fallen short and would like to apologize for the service issues you describe. We invite you to contact our Guest Relations at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.

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