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Reviewed 17 August 2020

With everything going on right now we were scared about travelling. We had to meet our grandbabies and could not leave our Burnaby home. We were so blessed to find the Red Roof Inn accepts all family members. The room was so nice and clean. The staff were kind and accommodating. We were tired and stressed on our trip from Memphis TN to Cleveland OH. So thank you for making our trip comfortable.
Sincerely,
The Allred's

Date of stay: August 2020
Trip type: Travelled with family
Thank 289tanyaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
sam patel, General Manager at Red Roof Inn Carrollton, responded to this reviewResponded 30 September 2020

I am so glad you chose to stay with us and that we were able to provide you with a place you felt safe. We wish all of our guests only the best and safest travels possible at this time. I hope that you will choose to stay with us again if you are ever in our area again!

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Reviewed 28 January 2020

We tend to travel alot and decided to give this place a try.Very glad we did, room was clean and spacious. Lady at the desk was very helpful when asked about a place for dinner. We will be back to stay again!

Date of stay: January 2020
Thank mcs567
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
sam p, General Manager at Red Roof Inn Carrollton, responded to this reviewResponded 30 January 2020

Thank you for taking the time to tell us about your stay! I am so glad to hear that you were able to have a comfortable and pleasant stay. We hope to see you again in future travels.

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Reviewed 11 August 2019 via mobile

The staff was friendly but the room needed updated. The cleaning staff didn't actually clean the room every day I was there nor refill every. The outlets sparked when items was plugged into. The worst was my Mother woke up to a roach in bed with her. I do have a photo and did report all of this to them. They offered to clean the room really well or move to another room. We would've went to another Hotel but all was booked and was in town for a Funeral. No offer for a refund either.

Date of stay: July 2019
Trip type: Travelled with family
Thank redheadfairy2008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
sam p, Owner at Red Roof Inn Carrollton, responded to this reviewResponded 12 August 2019

Thank you for taking the time to let us know about your concerns during your stay. If you would like to contact the hotel to discuss the issues that you experienced, we would be glad to talk to you. Please call between 8am-3pm Mon-Fri EST.

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Reviewed 27 July 2019

Stayed here on our Big 2019 Road trip. Couldn't find a mom n' pop motel in the area so we booked the Red Roof online. The room, especially the bathroom, was very spacious and clean, and looked recently remodeled. Staff was very friendly. We're not usually big fans of indoor-corridor motels, but the property does offer free bell carts for use.

Date of stay: June 2019
  • Trip type: Travelled with family
    • Cleanliness
    • Service
Thank RCMoeur
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 July 2019

This hotel was horrible. Water stains on ceiling and walls
Toilet ran all night and the bathtub dripped constantly. We were accused of smoking in the room which we did not. We asked Leann to come in the room and check but she wouldn't come. A total mess. From what I read on other reviews (after the fact) this seems to happen often at this hotel.

Date of stay: July 2019
Trip type: Travelled as a couple
1  Thank LisaKnoll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
sam p, Owner at Red Roof Inn Carrollton, responded to this reviewResponded 15 July 2019

I am terribly sorry that you were not satisfied with your stay with us. I can assure you that we will look into the matter. I will speak with the Front Desk gentleman that was on duty the day of your checkout. If you would like to discuss this matter further, please feel free to call the hotel Mon- Fri 8am-4pm, those are the hours the GM, LeAnn, is in the hotel.

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