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Darcy M
Yorkton, Canada

Loved it!

5.0 of 5 bubblesReviewed 24 Dec 2024
We had 2 rooms and both were recently renovated. Staff was good. Service was a bit slow at both restaurants but the food was very good and well priced. The pool was very relaxing. A couple people in our group actually fell asleep while floating on their backs!
Date of stay: December 2024
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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      Reviews (482)
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      1 - 6 of 482 reviews
      Reviewed 21 December 2024

      we have been here many times over the years this was the first time we have been here when there was a very large group of young children participating in a sport nearby and parents staying here and using the facilities. It definitely took away from the experience this time significantly. Parents were not keeping their children from using loud voices in the hallways in the evenings and early morning steady and from groups of children running in the halls up past midnight, the crowded restaurant with some of the parents louder than the children completely disrespectful of other patrons and noise in the mineral pools did not lend to a relaxing spa experience at all. The 9 pm adults only swim policy something we waited for was not observed or respected either. I think if i was to go again i would call ahead and find out if there were any large groups booking or staying there something we have not encountered before at the same time and we would cancel our reservation and go another time!

      Room tip: dont go here if you find out sports teams have booked multiple room. RMT massage not available, no microwave in rooms
      Date of stay: December 2024
      • Trip type: Travelled with family
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      Thank rlmptl
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 December 2024

      I always like to Float my stress away in "The Dead Sea of Canada"- Manitou Springs

      its not too far off the highway to pull in for a soak, i usually time it to stay over night

      the price is reasonable, interesting items in the show, and the snack bar usually has something decent to munch on

      Room tip: its never been over crowded when i stop in
      Date of stay: July 2024
      • Trip type: Travelled solo
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      1  Thank Cartwrightgoes
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 9 December 2024 via mobile

      I stayed in Room 304, an Accessible Lakeview room. View was lovely, some dark brown paint drops on the window marred it a bit. Very clean. Pillows and linens were lovely. Towels were rough but adequate. TV was ultra high definition. Easy safe. Mini-fridge much appreciated. As with the coffee maker you have to plug it in yourself, but quick to cool down. No microwave or cooking of any kind allowed in room. Shower has a seat (no bathtub) and I found the whole place very accessible. There is also a wheeled office chair. The room is right by the elevator and pop machine, so you get to hear people's conversations lol but there's the bathroom between outer wall and bed, so not too noisy to sleep. Hair dryer was good, it actually dried long hair.

      The hotel itself just seemed to be missing a few touches. Pets are not allowed - boo!The lobby was pretty dingy with a basket of scary fruit and lemon water that didn't look safe to drink. There is only one elevator I could find in the entire hotel, and parking was very limited, but the hotel was full with a big act at Danceland. Roads were snow covered. The gift shop was closed when I wanted ro shop and use my coupon.

      The enormous mineral pool is the best reason to come here. Unlimited access with your stay. Pool towel provided is small and rough, but the room robes are sublime. The pool staff was excellent and helpful for all sorts of people with extra needs. The pool clock was an hour fast, not sure why no one would change it, but I definitely recommend the pool experience.

      Date of stay: December 2024
      Trip type: Travelled solo
      1  Thank 196janices
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 16 October 2024

      Please let us know when you have new kitchen staff and we will consider returning. I have never eaten 2 worse meals. The waiter tried but the quality and preparation of the food is the worst I have seen. Steak that was not chewable. Pizza that was raw....once I cooked it at home it was a waist of power because it was still terrible....no taste, hardly any sauce, cheese or toppings. It takes work to mess up a pizza that badly. Really sad as the restaurant used to be quite good.

      Date of stay: October 2024
      • Trip type: Travelled on business
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      Thank CorraleeSmith
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed 13 October 2024

      When we spent $300 for a room with a King size bed and jacuzzi we thought we would be getting a luxury suite, and we certainly thought we would get friendly customer service. We thought wrong.
      Manitou Springs Resort is old and run down. They are dishonest in charging as much as they do for their rooms. Some of the railing in the swimming pool area was held together with duct tape. I kid you not. Much of the hotel decor has not been updated since the 1970s. The wooden window frames in the restaurant were rotting.
      Upon check in we asked if we could get a bucket of ice brought to our room with wine glasses. "We don't offer that kind of service here," was the response. "Not even for a $300 room?" "No." We were disappointed because we paid extra for a little bit of luxury for one night, but we were not to be offered such a thing.
      There were not even any real cups in the room, let alone wine glasses.

      We had our swim in the salty pool and enjoyed it. The restaurant was ok, but nothing fancy at all. The over all staff attitude is not one of service, although our waiter was an exception.

      I would recommend against going to this hotel until there is new management and they change their attitude. At the moment they are just ripping people off.

      Room tip: Bad service attitude and way over priced, not reasonable value for money.
      Date of stay: October 2024
      • Trip type: Travelled as a couple
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      Thank paulO2543QN
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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