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Jane J

Nothing to write home about

3.0 of 5 bubblesReviewed 4 weeks ago
This place was nice - requires some updating ...carpet is dirty and ugly in hotel. Pool could use a little help. There is no where outside to have a drink while we were there and you could not buy a beer from restaurant there to take to your room. Rooms were clean and housekeeping did a great job. They have a massive pation outside but was not in use could be great they just need someone who knows how to run a place like this
Date of stay: September 2024
Room Tip: The pool could use a little Love and so could the little bistro outside - be nice if they served...
Trip type: Travelled with friends
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviewed 16 August 2024 via mobile

I booked a room with balcony as I was thinking it would be nice to sit out there in the evening or early morning, I paid the extra price for a balcony to be very very disappointed, the room is old and worn,if you sit on the balcony It was right above the restaurant next to the exhaust fan for the cooking,so as soon as you opened any door or window that's all you could smell, that fat Greasy fast food smell,so I couldn't sit on my balcony so it was a waste of the extra $ I paid,the sink in my room was very slow to drain,probably blocked,I never used the shower as we showered at the pool,I was only here for 2 nights,so I never complained but if I had of been staying longer I would have complained,the mineral pool like the rest of the place is tired,old/ run down,considering the prices they charge no investment is being made on the up keep,in the pool its self it's scruffy,some sad tropical plants that really need to be scrapped or looked after better,there is the spin dryer in the changing room for your swim suits which is a great idea,but again it smells,I'm assuming it never gets cleaned ,not a lot to do In the area but there is a drive in movie on at the weekends,and aqua fit in the pool on a Monday,I didn't do either as I didn't realize they were on until I was leaving. This could be a lovely facility but needs an injection of cash. The elevator is very, very slow,often, you are better using the stairs, I only came here to experience the salt pool and now I've done that I won't be returning, which is a shame as I drove from Alberta, so a long drive for me,but I don't appreciate being ripped off for accommodation that doesn't live up to the $ I paid,for 2 nights I paid $480 no breakfast included, with a balcony I couldn't sit on and enjoy,which also needed cleaning and sweeping outside,you provided with an old rag,but seriously I had to wait for my room to be ready when I arrived,and I still had to clean my own balcony furniture, not acceptable for the price I paid,
there was a microwave in the room,fridge and a safe,the little beach over the road does have a few chairs and tables provided if you get there early enough in the day.

Room tip: Parking is street or the carpark over the road you have a pass to park.
Date of stay: August 2024
Trip type: Travelled as a couple
Thank tracydM1437ON
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 August 2024

For over 20 years, I’ve been going for a soak once or twice a year in the mineral pool. My last visit there was more than disappointing. The change room floors were dirty, the bottom of the hot end of the pool was slimy, and there were chunks and flecks of various floaties everywhere. It was so disgusting, I wanted to call the health department, but couldn’t as it was a Sunday. I still may call them. Two thumbs down…and will never go back. Will tell everyone I know not to bother.

Date of stay: August 2024
Trip type: Travelled solo
Thank Joyce J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 July 2024

We loved coming here for the healing waters. It’s been about 4 years since our last stay-it has drastically increased in price-and drastically reduced in service and cleanliness.
The water NEVER had little tadpoles in it before-this stay it does.
The room was over $250/night and the carpets are dirty, the heater in the bathroom is rusted out and the toilet plugged on our first evening.
We decided to try an easy quick supper at the poolside watercrest cafe..we went down at 6:00pm, no one was around. After waiting at least 10 minutes I asked the pool attendant if anyone was working there-she replied they may be getting supplies. 10 more minutes go by and a crowd of people waiting, we left to go across the street to eat.
The windowsills along the pool walkway were filthy, the showers in the women’s change rooms were dirty and had enough hair to know they weren’t cleaned daily-possibly not even weekly. And they’ve discontinued the “free breakfast”.
We don’t plan to return. When a place jacks the prices but doesn’t deliver the quality for the price-we go elsewhere.
Moose Jaw temple gardens has gone downhill too.
Thankfully they are building a new spa at Dakota Dunes because sadly SK’s two “spas” are filthy.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rhea W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 June 2024 via mobile

Would rate this 4.5x. clean pleasant, slightly dated hotel with the access to the unique salt spa. Good value and friendly staff. Very comfortable beds. The great spa pool is so relaxing and therapeutical and included with the rooms. The Water front restaurant is superb with awesome food and staff highly recommended

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Frances W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 June 2024 via mobile

Checked in June 1, out June 3... Jun3 power outage ~ PLANNED. No one informed us, we could have vacated day before & saved $160! No idea of situation, down dark, unlit stairs (emergency lights off) no staff to be found, front desk empty. Located 1 staff very helpful maintenance worker. However, we should have been notified prior. Could not utilize any amenities, obviously.... no notices at front desk, no notices to emails, nor to rooms.

Date of stay: June 2024
Trip type: Travelled with family
Thank Road15033177039
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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