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“Cheesecake Factory”

The Cheesecake Factory
Ranked #1 of 23 Dessert in Overland Park
Cuisines: American
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Restaurant details
Dining options: Breakfast, Reservations
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed 31 July 2018 via mobile

Great lunch at Cheesecake Factory. Always love their Shrimp Alfredo and the Shepherds Pie. To celebrate National Cheesecake Day, we had their newest desserts, Cherry Ghirardelli cheesecake and the white blonde brownie, macadamia, Carmel cheesecake. Pure yum! Meal was expensive for lunch ($50), but we don’t go out that often.

Thank janbV4648EV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 August 2018

Thanks for your feedback! We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and we hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (397)
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18 - 22 of 397 reviews

Reviewed 17 July 2018

The pages of menu choices seem endless. Even with so many options, I usually end up ordering a salad, one of my favorites here. The breads are tasty as well. The waitress we had was wonderful - attentive without being intrusive. The place is huge. In spite of that, evenings usually involve a long wait to be seated. At times, the main area can get really noisy. I always ask to be seated in the separate room by the windows where it's quieter and more conducive to conversation.

    • Value
    • Service
    • Food
Thank AJPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 July 2018

Hello. Thank you for your review. We are glad to hear you enjoyed your food and service. Thanks for your patience with the wait and we hope to see you back again soon!

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Reviewed 6 July 2018 via mobile

This used to be so good but it feels like the quality has been lowered. Our appetizer was good but i had a small pizza and salad for lunch and it was horrible. The menu is so hard to follow. And the service just doesn’t feel special anymore.

Thank DNStravfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 July 2018

We are sorry that your experience was not better than average! Next time, if there is anything that can be done to improve your experience, please let our managers know so we can make things right while you are still dining with us. Thank you for your review!

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Reviewed 6 July 2018

Met friends at The Cheesecake Factory for Happy Hour and was pleasantly surprised by their "Happy Hour Burger." We had the happy hour Nachos with Chicken and it was good, but then decided we wanted more and ordered the "Happy Hour Burger." It was exceptional. A really great burger with all the trimmings and and an exceptional price ($5.95). I recommend that everyone try it. you can't get a better hamburger for that price and then you can enjoy some really great cheesecake (My favorite is Vanilla Bean). My wife also enjoyed two Lemon Drop Martinis which were also very good.

    • Value
    • Service
    • Food
Thank trainmasterjws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 July 2018

Thank you for your kind review, we're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

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Reviewed 4 July 2018 via mobile

Our waiter disappeared and had to get up and find someone else to help us with no manager input called the next day and was told he would send a gift card but never received it

Thank dennis f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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