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Clarion Highlander Hotel and Conference Center
Ranked #5 of 6 Hotels in Iowa City
Kansas City, MO
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Just okay”
3 of 5 bubbles Reviewed 12 September 2011

The staff was nice and helpful. Room was clean and pleasant. Courtyard is pretty ugly-- just some cement and bald grass. The hot tub was broken the whole time I was there-- several days. It's not far from campus, where I was going to a workshop.

  • Stayed July 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank dinesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker_detroit, Manager at Clarion Highlander Hotel and Conference Center, responded to this review, 18 September 2011
Thank you for your recent review of our property. We are in the process of upgrading our courtyard and the hot tub has been fixed. We hope to see you again the next time you visit the University of Iowa.
Thank you
Richard Walker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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175 reviews from our community

Traveller rating
    36
    48
    38
    33
    20
See reviews for
58
32
7
37
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Dwight, Illinois
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 12 August 2011

Myself, my son and my brother stayed here Mar 30, 2011. We were in town for a Jeff Tweedy show at the Englert Theater. Our room was very spacious with a recliner; I hear they have them in every room. The beds were queen sized and comfortable. The carpeting has seen better days and the furnishings are older, but everything was clean. Although it's right off I80, It's a little hard to find because the area has had businesses leave, so it's a little out of the way, but we had no problems and it is perfectly safe.

We did not eat at the restaurant so I can't comment on that. I would stay here again. Rate was reasonable. It is a little out of the city; about 1-1/2 to 2 miles. There is a very good restaurant across the interstate on the way into town. It's called Bob's Your Uncle Pizza Cafe, but it's more than a pizza place. Really good food.

  • Stayed March 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank deadendangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker_detroit, Manager at Clarion Highlander Hotel and Conference Center, responded to this review, 18 September 2011
Greetings:
On the behalf of the Management and Staff at the Clarion Highlander, I would like to thank you for your positive comments about our hotel. We are in the process of upgrading our signage as well as our carpeting in the rooms. We look forward to your return
Thank you
Richard Walker
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missouri
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 1 August 2011

The bathroom ceiling was full of mold and the shower and tub floor was full of dark grey sludge from an old bath mat. The floor had old popcorn on it and the alarm clock looked like someone smeared salsa on it. The second queen bed looked like someone wiped their fingers on the comforter that had just eaten chocolate or just used the restroom (use your imagination). The towels smelled like smoke. The breakfast area floor was sticky and filthy. The hot tub only had one running jet. Our door would not lock unless we slammed it and put our full body weight into it to make it shut and lock. The main entrance door closest to our room would not lock so anyone could come in. We had an awful experience!

  • Stayed July 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bubbles8990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker_detroit, Manager at Clarion Highlander Hotel and Conference Center, responded to this review, 20 September 2011
Greetings:

This is Richard Walker with the Clarion Highlander Hotel and Conference Center. I would like to apologize for all of the issues that you experienced during your stay with us. We are in the process of attaining new managers and we will ensure that none of these issues occur again in the future. We have shared your comments with our team. We hope to regain your trust in the future.

Thank you,
Richard Walker
manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Goodrich, Michigan
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 23 July 2011

The air conditioning unit was working constantly, and the room was humid all night. On the other hand, the mattress was good. Breakfast was basic, but fine overall. The people at the front desk were nice and helpful. Be sure and get the safe charge taken off before you check out.

Room Tip: The king room was large and comfortable.
See more room tips
  • Stayed June 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roadsterusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rwalker_detroit, Manager at Clarion Highlander Hotel and Conference Center, responded to this review, 20 September 2011
Greetings:
This is Richard Walker with the Clarion Highlander Hotel and Conference Center. Thank you for your feedback. We no longer have issues with our ac units as they have all been tended to. We hope you give us another chance to redeem ourselves.

Thank you
Richard Walker
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Davenport, IA
Level Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 8 June 2011

Check-in staff was friendly and helpful. Room is spacious and clean. My room had a balcony facing the big indoor pool. Wireless internet worked fast. Will stay again!

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joe_Martin516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Highlander Hotel and Conference Center

Property: Clarion Highlander Hotel and Conference Center
Address: 2525 N Dodge St, Iowa City, IA 52245-9556 (Formerly Quality Inn Highlander Conference)
Phone Number:
Region: United States > Iowa > Iowa City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Iowa City
Price range (per night): ₹ 4,920 - ₹ 7,077
Hotel Class:3 star — Clarion Highlander Hotel and Conference Center 3*
Number of rooms: 90
Official Description (provided by the hotel):
Conveniently located off Interstate 80, the Clarion Hotel® Highlander Conference Center hotel is less than four miles from the University of Iowa. Local points of interest like the Carver-Hawkeye Arena multipurpose venue, the North Dodge Athletic Club and Amana Colonies National Historic Landmark are all just minutes away from this Iowa City, IA hotel. ... more   less 
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Also Known As:
Clarion Highlander Hotel Iowa City
Quality Inn Iowa City
Iowa City Quality Inn
Clarion Highlander Hotel And Conference Center Iowa City

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