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All reviews perth airport free shuttle room was large between flights shuttle service an early flight an overnight stay bed was very comfortable hire car convenient location short stay one night stay great eastern highway pickup accommodation bonus fly
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Reviewed 12 September 2018

Stay was OK. Convenient location. Room was cold and heating was poor. No electric blankets and only one extra blanket. We were kept waiting for nearly an hour at night and in the cold waiting for the hotel shuttle bus.Otherwise generally OK.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ronM8727CI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lkennedy, Front Office Manager at Sanno Marracoonda Perth Airport Hotel, responded to this reviewResponded 14 September 2018

Thank you for taking the time to give us your valuable feedback. I am sorry to see that our usual standards were not met by your experience with us recently. We appreciate all feedback to help us improve the service that is offered. Hope to having you again as a guest in our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

This was a 3 star hotel. It's big advantage was a 3 minute drive to the airport, and as we were leaving at 5:15 am, this was important. The food was ok in the hotel restaurant. The bed was comfortable enough. It would have been good to have had more than 1 chair in the room though. We also didn't have a phone which made it difficult to order room service.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jcoomb275459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lkennedy, Front Office Manager at Sanno Marracoonda Perth Airport Hotel, responded to this reviewResponded 14 September 2018

Thank you for your review and for choosing our hotel. I am sorry to see that our usual standards were not met by your experience with us recently. We are working towards making the rooms more comfortable. We appreciate all feedback to help us improve the service that is offered. hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

The room was clean and comfortable. Older style accommodation but good value for money. Staff were very friendly. Would stay here again. The location was great for airport accommodation and 24 hour shuttle bus service was great

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank melr0bbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lkennedy, Front Office Manager at Sanno Marracoonda Perth Airport Hotel, responded to this reviewResponded 14 September 2018

Thank you for taking the time to provide feedback on your experience with us at Sanno Marracoonda. We are thrilled to hear you enjoyed your stay and the service that was provided! We look forward to welcoming you back on your next visit.

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Reviewed 12 September 2018

Had to stay overnight in Perth while waiting for a connecting flight. The Hotel's location is great, only a short trip from the airport to the hotel. The staff were great especially Justin who assisted me with my luggage. The location of the unit was hidden at the back and was it felt quite unwelcoming. Certainly only suitable for an overnight stay.

Date of stay: August 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Maureen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lkennedy, Front Office Manager at Sanno Marracoonda Perth Airport Hotel, responded to this reviewResponded 14 September 2018

Thank you for your review and for choosing our hotel. We appreciate all feedback to help us improve the service that is offered. I’m happy that you enjoyed your stay, hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018

A great spot to stay overnight and catch another plane. The free transfers were a bonus. The in house restaurant was surprisingly good which was fortunate as we were a captive audience! The room was huge and cold have done with some extra furniture (a sofa and bigger TV would have been good) and the old style aircon was noisy but warmed us well!.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jsessi792358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lkennedy, Front Office Manager at Sanno Marracoonda Perth Airport Hotel, responded to this reviewResponded 14 September 2018

Thank you for your review and for choosing our hotel. We appreciate all feedback to help us improve the service that is offered. I’m happy that you enjoyed your stay, hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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