My family lives within an hour from South Bend and visit Notre Dame a few times a year. We have been staying at the Quality Inn for about 5 years now and have been watching it age for the past couple of years, but when we went last weekend we were horrified. Not only were the cosmetic issues (paint, carpet) worse, but there was a piece of wood with a nail sticking out of it that had fallen off the wall in the hot tub area where people are walking around with no shoes. There were 2 different pool parties for little kids that night and because there was NO staff to be found anywhere in the building for hours, they didn't know that there were about 30 kids unsupervised in the pool. The pool area was filthy even before all the kids showed up, the floors looked like they haden't been mopped for quite some time, and they were continually out of towels. My husband found a piece of pizza in one of the video games (again,before the party) and the rest of them barely worked. We found out Gipper's lounge was closed hours after we checked in, even though it was still listed on the website. Our room was too hot to sleep in and found others sleeping in the fundome because they were too hot (but have had this problem at other hotels this time of year) When we went down for breakfast it was completely empty except for cereal, but as we were realizing this someone was going to get someone from the front desk. She was not very happy about doing her job, but she was the only person on staff that wasn't smiling and helpful. We had reservations there for the Notre Dame Spring Game, but I am cancelling those and have found a room down the road. Maybe new management isn't always good.
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- Also Known As:
- Quality Inn University (South Bend) Hotel South Bend
- Quality Inn South Bend
- University Quality Inn
- South Bend Quality Inn