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“Best Hotel we have seen!”

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Inn at Saint Mary's
Ranked #2 of 30 Hotels in South Bend
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 August 2017

Everything about this hotel from check-in to check-out was perfect. The room was affordable, spacious and very clean. The breakfast area was clean and the food was great! I wish every hotel was like Saint Mary's Inn! I highly recommend it to anyone staying in the area!

Room Tip: We had the suite. It was perfect! From the King sized bedroom to what I would call the King sized...
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  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 877kathleeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, General Manager at Inn at Saint Mary's, responded to this reviewResponded 18 August 2017

Dear Guest,

Thank you for the wonderful review! We are so pleased you had such a good experience at the Inn and look forward to your return!

Sincerely,
Kim Allsop & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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69 - 73 of 916 reviews

Reviewed 17 August 2017 via mobile

Stayed here with my family 17 years ago and then again most recently with a friend while passing through to Chicago. Although the building is older, it is very well maintained and clean. But by far the very best thing about this place was the employees. The customer service in this hotel is outstanding! From Courtney at the front desk, to Kristi & Jonah in the bar, to both Mary & Preston, the shuttle drivers, these people are amazing!
Our train was delayed, we had to change our departure time on the shuttle 4 times, each time Courtney at the front desk just smiled and said it was all fine. They were extremely accommodating and Kristi actually opened the bar to get us a few drinks while our patience was wearing out with Amtrak. While talking us down, she suggested a South Shore train, which we had never heard about. We canceled our Amtrak tickets and took the other train into Chicago. It was perfect!
They then sent Preston to pick us up when we got back the next evening. He was there waiting when we arrived, which we appreciated since it was dark and we were 2 woman traveling alone.
We were sharing with him our disappointment at having not been able to get onto the campus at Notre Dame the night before and he gave us a tour on the way back to the hotel, and this gentleman knows his stuff about ND. Such a great guide.
And lastly, he called ahead to make sure we could still grab dinner at the hotel next door as it was getting late and they would be closing and he took our things into his hotel and checked us in and gave our things to the front desk.
And lastly, the young man at the front desk (whose name I never got) carried our things to our room for us, as he was leaving for the day! It wasn't even his job!
I could go on and on, but you get the idea. I travel all the time, and this kind of personal service is unheard of!
It didn't go unnoticed and I highly recommended this hotel.

Stayed: August 2017, travelled with friends
Thank Michellerr1162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, General Manager at Inn at Saint Mary's, responded to this reviewResponded 18 August 2017

Dear Guest,

WOW! Thank you for such a spectacular review! You made my day with all of the wonderful comments about the Inn and particularly the team. As an independent hotel superior guest service is key so guests have a memorable experience and return. I cannot wait to share this with the entire team. I am so pleased (and proud) that everyone made your stay so enjoyable.

Have a great weekend!

Sincerely,
Kim Allsop & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2017 via mobile

You really get a taste of Midwest hospitality at the Inn at St Mary's. They are warm and helpful- from the front desk to the shuttle drivers. The rooms are really good, not great. However, the rooms are outstanding values for the money. They have a Starbucks station and a cool bar in the entryway. The fitness room is very adequate. It is a really convenient place for the University of Notre Dame. The breakfast was very good. I would highly recommend.

Stayed: August 2017, travelled with family
Thank Boiler33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, General Manager at Inn at Saint Mary's, responded to this reviewResponded 18 August 2017

Dear Guest,

Thank you for taking the time to write a review about the Inn. We are so pleased you find us a "special place" and hope to see you again.

Sincerely,
Kim Allsop & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

Ended up staying here Saturday, August 12th as a result of originally being in a disgusting Super 8. Room was beautiful and clean.. breakfast buffet was awesome. Front desk staff was very friendly. Very nice property.

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank GreenBayGal2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, General Manager at Inn at Saint Mary's, responded to this reviewResponded 18 August 2017

Dear Guest,

We are so pleased you enjoyed your stay at the Inn and found a beautiful and clean room. Thank you for your comments about the breakfast and front desk staff as well.

Have a great weekend!

Sincerely,
Kim Allsop & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2017

St Mary's exceeded my expectations for an independent hotel. The closest comparison would be a Hampton Inn - which is a good comparison!
The lobby, however, far exceeds any Hampton Inn I've been at! Beautiful and bustling (in a good way). And while the complementary breakfast and coffee they served was great, I loved that they had a Starbucks kiosk in the lobby as well.
The staff from check-in to the young woman at the Starbucks kiosk was all very friendly.
The only lack is that there was no small pad of paper in the room! Add that and my stay would have been perfect.
I'll be back!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Christina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IASM, General Manager at Inn at Saint Mary's, responded to this reviewResponded 18 August 2017

Dear Christina H,
Thank you for sharing your experience at the Inn! A pad of paper an pen should be in every guest room so I am sorry about that. We look forward to your return!

Sincerely,
Kim Allsop & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inn at Saint Mary's

Address: 53993 Indiana State Route 933, South Bend, IN 46637-3345
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in South Bend
#2 Family Hotel in South Bend
#2 Business Hotel in South Bend
#2 Green Hotel in South Bend
#3 Romantic Hotel in South Bend
Price Range: ₹ 6,824 - ₹ 9,503 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Inn at Saint Mary's 3*
Number of rooms: 150
Official Description (provided by the hotel):
As a boutique South Bend hotel, we at the Inn at Saint Mary's strive to provide our guests with specials and packages designed to provide the most memorable, unique experiences during your visit with us. With our serene location, surrounded by campus greens and luxurious amenities including INNJoy Café proudly serving all of your favorite handcrafted Starbuck's beverages and our Atrium Lounge with cleverly mixed cocktails. Offering packages that will appeal to and delight even the most discriminating South Bend traveler. Book your experience with us today! Located in historic South Bend, Inn at Saint Mary's is nestled on the campus of Saint Mary's College adjacent to the University of Notre Dame. From the moment you arrive at our luxurious boutique hotel via our complimentary airport shuttle, you'll admire our South Bend hotel's unique and stunning lobby … a treat for the senses, featuring soaring ceilings, curved walls. The newly opened INNJoy Café proudly serving all of your favorite handcrafted Starbucks beverages. INNJoy café is open daily at 6am and includes freshly baked pastries and scrumptious sandwich among other culinary delights. Our Atrium Lounge opens daily at 5 pm with local brews, regional wines, and smartly crafted cocktails, and iPad stations. Stretch out in superior luxury in one of our 150 nonsmoking rooms and suites - some with private Jacuzzis and personalized concierge service. Unwind in your luxurious South Bend hotel guestroom. ... more   less 
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Also Known As:
Inn At Saint Mary`s Hotel South Bend
Inn At Saint Mary`s Hotel And Suites
Hotel At Saint Marys

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