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Reviewed 20 April 2022

This is a 3 star hotel who has literally nothing in terms of guest services. If you order something they take hours to deliver it. Also they not have as many varieties of food as other hotels like Hyatt which is in the same area.

Not at all good for the family.

There are other hotels which are better than this one and are in the same area.
Listing them:-
1) Hyatt
2) Courtyard by Marriot.

Date of stay: April 2022
Trip type: Travelled with family
Thank Aryamanmathur0109
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
De Sa Sheryl, General Manager at Ibis Pune Hinjewadi, responded to this reviewResponded 21 April 2022

Dear Guest,

Thank you for taking the time to tell us about your experience at the ibis Pune Hinjewadi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and regain your confidence in ibis Pune Hinjewadi.

Sincerely,
Sheryl De Sa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2022

Amazing experience staying at IBIS Hinjewadi. Helpful staffs, perfect room cleaning and maintenance service (Amazing work done by Mr. Bajrang ji).
Delicious food served in breakfast buffet and not just that the service by staff members working in buffet area is also appreciable.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank shashank7261
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
De Sa Sheryl, General Manager at Ibis Pune Hinjewadi, responded to this reviewResponded 21 April 2022

Thank you @shashank7261 for a lovely review.
We are glad to have the opportunity to serve you and to look after your well-being. Bajrang is indeed our super star and he is delighted to receive your appreciation for the services rendered by him.
Entire team at ibis Hinjewadi is thankful of your kind gesture and eagerly waiting for your next visit to extend best of our hospitality.

Best Regards,
Sheryl De Sa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2022

Positioned well at Hinjewadi along the main road, the hotel offered a lovely view from my room of the serpentine road heading into the hilly landscape & interesting built forms of corporate campuses around. At night the hotel well captures the attention with its inviting Outlook, Lights & Music for the passers by to stop-by and enjoy the hospitality (perhaps another reason for their restaurant to be popular in the evening).

My best reason to rate the place would be Quality of food at the restaurant - its Rich & Homely! Here I would suggest the hotel to consider acoustics to keep the sound levels low at common areas like Lobby & Restaurant. Second reason would be the interest well cared for in the offer they provide of 'special benefits' in a room category that provided well positioned interest for a Business Traveler.

The rooms at the hotel are compact with built-in furniture & minimum wastage in circulation space. The bathrooms are prefab-units in unique circular shape and are very compact & functional. What's amazing & really appreciated is the quality of detailing in its finish to the tee! While the space is found functionally very effective and very well designed - - its certain measures like insulation in common walls to avoid sound pilferages that would be advised for improvement.

Overall service by staff is effective & good. The hotel offers a branding that's bright & colorful with a young palette highlighting exuberance & energy!

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank ajseeker
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
De Sa Sheryl, General Manager at Ibis Pune Hinjewadi, responded to this reviewResponded 21 April 2022

Dear Guest,

Thank you for taking the time to share your comments with us. I am delighted to know that you had a pleasant stay with us and particularly value our services.

I am very pleased to know that the service provided by our staff was to your liking. I am sure that your feedback will serve as a source of motivation for all our team members. Also your compliments about our staff brings immense happiness to me and I am sure they would feel very motivated after reading your lovely feedback.

We thank you very much for your patronage and look forward to welcoming you back at Ibis Pune Hinjewadi.

Sincerely,
Sheryl De Sa
General Manager

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Reviewed 29 March 2022

Have been staying at Ibis Hinjewadi and all the stays have been excellent .A special mention for Mujhibul for being such humble person in managing the bookings and ensuring a smooth check in.. Kudos !!!

Room tip: Good Location
Date of stay: March 2022
    • Rooms
    • Cleanliness
    • Service
Thank 386yogeshs
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
De Sa Sheryl, General Manager at Ibis Pune Hinjewadi, responded to this reviewResponded 31 March 2022

Thank you @386yogeshs for a lovely review. We are glad to have the opportunity to serve you and to look after your well-being.
Mohibul is indeed our super star and he is delighted to receive your appreciation for the services rendered by him.
Entire team at ibis Hinjewadi is thankful of your kind gesture and eagerly waiting for your next visit to extend best of our hospitality.

Best Regards,
Sheryl De Sa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2022 via mobile

I had a wonderful experience in IBIS hotel. They provided a excellent service for me. Most importantly, I had some issues with payment. In that case, they provided some valid information for the resolving the issue.
A special mention to Mohibul. He was a friendly in nature and paid utmost attention to all my queries. Most importantly I except the Management to train their employees like Mohibul.

Date of stay: March 2022
Trip type: Travelled on business
Thank Sharaniyer423422
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
De Sa Sheryl, General Manager at Ibis Pune Hinjewadi, responded to this reviewResponded 31 March 2022

Wow! Thank you Sharaniyer423422, for this lovely review and complimenting Mohibul. He is super glad reading your review and sincerely appreciates your kind gesture.

Please do visit us again.

Best Regards,
Sheryl De Sa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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