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“A return visit that went well”

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Embassy Suites by Hilton Indianapolis - Downtown
Ranked #91 of 182 Hotels in Indianapolis
Chicago, IL
Level 5 Contributor
84 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“A return visit that went well”
Reviewed 22 April 2012

I've stayed at the Embassy Suites downtown several times. Overall, this is a good place to stay and with the (relatively) remodeling, the rooms have been refreshed. This time I was in a corner room. I was quite surprised how big the living room was - almost too large really. The bedroom was a big cramped with two queen beds, it would have been better with a king. It did have a small sitting room between the bedroom and the bathroom (which was quite tiny). Overall, recommended although depending on when you book it can be quite pricey relative to other hotels in downtown Indianapolis.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frank C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (184)
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English first
Washington DC, District of Columbia
Level 4 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 April 2012

It's only a few months after the Super Bowl, so all downtown hotels should still be looking good after being polished up for the big event. That's the case for the Embassy. Check-in was quick, room looked updated and was comfortable, and breakfast wasn't the typical zoo and the made-to-order omlette was especially good. I really had nothing to complain about - but it was a quick one-night stay, so didn't do much to really test the property.

Indianapolis has suddenly become a good town for Hilton-affliliated properties, so this might not be the best choice for an HHonors members (note that status recognition was simply by-the-book). Obviously, the Conrad is a big cut above, the Hilton offers nice large room/suite opportunities, and the Garden Inn, Homewood, and Hampton are all in distinctive repurposed buildings. Happy with this choice, though - have good memories of the Embassy from years ago (this hotel has been part of the downtown scene for some time now) - didn't see the types of difficulties other reviewers reported.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SWDCtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESManagementTeam, Manager at Embassy Suites by Hilton Indianapolis - Downtown, responded to this review, 17 April 2012
Thank you for your kind words regarding our property. We are very glad to hear that you enjoyed your quick stay with us. We also know that you have many options when it comes to selecting your hotel of choice and appreciate your connection with our facility. We are very excited about the fact that we have renovated most of our suites and are very confident that you will continue to see improvements moving forward at the Embassy Suites Indianapolis Downtown.

Kind regards,

Mark Brown
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrisburg, Ohio
Level 5 Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 April 2012

I have stayed in many Embassy Suites, new, remodeled and dated. Have yet to have a bad experience. The things people complain about..... If you are looking for R&R, get a rental house with a pool and a kitchen and cook your own meals! If your spending time in the hotel, yea you might be dissapointed, but if you use it for what it is designed for, sleeping accommodations, sh__, shower and shave and hit the road! Enjoy all the shops and restaurants that Downtown Indy provides. I will continue to stay there every year for the SuperX event @ Lucas oil Stadium.
BTW, you can enter the hotel via the mall to avoid the cars unloading and entering and exiting the garage.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dingo01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, Indiana
2 reviews
Reviewed 10 April 2012 via mobile

I was in need of a room on short notice. .

The room-- awesome view of downtown, spacious and very tidy!

The food--- called for room service 5 minutes before closing. The runner was sweet despite having to work after hours to fulfill my order. Although pricey, the food was good. On the other hand, ffree breakfast buffet was great!! Made to order omelets, bacon, sausage etc. Yum!

The service-- booked through Hotwire and was happy to find out I would be staying at the hotel in downtown Indy. Prior to arrival I called to request a late check in and a late check out. I was allowed both. Front desk and food servers were fantastic.

Stayed April 2012
Helpful?
Thank natalie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 April 2012

We stayed over easter weekend, and there was a basketball game, so i am sure it was more packed than usual. Tiny pool was always super crowded and out of control. Breakfast was good, but always out of stuff and had to wait, and again too many guests for the area offered. Room was ok. Check In/ out awkward due to hotel design, not enough room for cars coming and going. It was ok but would try another hotel if we went again. Staff was all very friendly and good.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cornbuzzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Indianapolis - Downtown

Property: Embassy Suites by Hilton Indianapolis - Downtown
Address: 110 West Washington Street, Indianapolis, IN 46204-3431
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Business Hotel in Indianapolis
Price range (per night): ₹ 10,973 - ₹ 27,979
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - Downtown 3.5*
Number of rooms: 360
Official Description (provided by the hotel):
The Embassy Suites Indianapolis Downtown hotel is conveniently located within walking distance to many Indianapolis attractions. The new Lucas Oil Stadium and Conseco Fieldhouse are both just blocks away from our downtown Indianapolis hotel. The Indianapolis Motor Speedway is just 6 miles from the hotel. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager's reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 
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Also Known As:
Embassy Suites Indianapolis
Indianapolis Embassy Suites

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