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“in for a conference and couldn't wait to leave”

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Hilton Garden Inn Indianapolis Downtown
Ranked #18 of 185 Hotels in Indianapolis
Certificate of Excellence
Reviewed 2 April 2012

The hotel is tired, needs to be updated and we went three days with out a television. We had excuses that they were updating the system and it should be be up just a bit. They finally gave us a discount on the room. The staff was very polite and worked hard to make your stay pleasant. I am not sure if I would stay here again.

  • Stayed: March 2012, travelled on business
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Thank hoosierscience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indyilinds, Manager at Hilton Garden Inn Indianapolis Downtown, responded to this reviewResponded 18 April 2012

Thank you for your review. Our hotel was completely renovated in January 2010. If you saw anything specific that needed attention, we would certainly appreciate hearing that so we can focus on those areas. In regards to the TVs: We were upgrading all TVs to HD channels which took a total of almost three weeks. Unfortunately there is no good time to undertake such a venture when almost sold out every day. It did impact many guests and left them with few or no channels during their stay. We sincerely apologize for the inconvenience you experienced during your stay. I am glad that the staff discounted your room to compensate you for this lost amenity. Hopefully you will give us another shot next time you visit Indianapolis. Our TVs are now all up and running with over 60 HD channels!

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951 - 955 of 1,073 reviews

Reviewed 26 March 2012

We recently were in Indianapolis for a junior volleyball tournament. We were very impressed with the hotel and staff. Our corner room was spacious and clean with a beautiful view! Location is excellent! An easy walk to a great selection of restaurants, shopping, and the convention center. Would stay here again!

Room Tip: Our corner room had an amazing view. Nice surprise since we didn't request it. Very quiet.
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  • Stayed: March 2012, travelled with family
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1  Thank gailj892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

We recently stayed at the Hilton on East Market St. When we had a problem with the sleep system bed, the wonderful staff went above and beyond what we expected. They made our stay in Indy a great experience... we're still talking about it! Although the hotel was extremely busy, the hotel staff went out of their way to make us feel like we were their only guests. It's hard to find service and sincere concern like we experienced over the St. Patrick's Day weekend. Superb!

Stayed: March 2012, travelled as a couple
1  Thank Paulette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
indyilinds, Manager at Hilton Garden Inn Indianapolis Downtown, responded to this reviewResponded 18 April 2012

Thank you! We LOVE to read reviews like this. It's a great motivator for our staff to keep doing their best to assist every guest and let you know that we care about each of you! We hope to see you again soon!

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Reviewed 16 March 2012

I had a queen room suite and it was huuuge lots of room 2 tvs internet Staff was really nice Hotel was very nice and updated Had a nice breakfast buffett Had about everything you would want. Top floor pool had an atrium very nice. Could walk to lots of stuff downtown etc restaurants, bars, mall and other shopping

  • Stayed: February 2012, travelled on business
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1  Thank salinafred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

This is a nice hotel. It is clean and sophisticated. The rooms are spacious.

  • Stayed: February 2012, travelled as a couple
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1  Thank mvparker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Indianapolis Downtown

Address: 10 E Market St, Indianapolis, IN 46204-3027
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Indianapolis
#19 Family Hotel in Indianapolis
#25 Business Hotel in Indianapolis
Price Range: ₹ 8,693 - ₹ 23,808 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Indianapolis Downtown 3*
Number of rooms: 180
Official Description (provided by the hotel):
Welcome to Hilton Garden Inn Indianapolis Downtown, an Indianapolis, Indiana hotel close to restaurants, museums and shopping. Relax in a spacious guest room or suite at this hotel in downtown Indianapolis, Indiana. Each guest room features a work desk, microwave, refrigerator, complimentary internet access and a 32-inch HDTV. Suites feature additional living areas with sleeper sofas. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis Downtown Hotel Indianapolis
Indianapolis Hilton Garden Inn
Hilton Indianapolis

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