We chose Sullivan's because we have been long time customers. Our party of 6 had reservations & were seated pretty quickly after arriving at 5PM on a Saturday evening.
Our server was very helpful although at times when we needed him, we couldn't find him.
The first problem came up when 2 of our diners ordered the same drink & we found out that they only had enough Macallan 12 for ONE drink....really? You have a full bar! And, early on a Saturday evening - not a great way to start. The shrimp lobster bisque was really tasty but had to be sent back initially because it was only 'warm'. The 2 special priced dinner packages were a good deal, one for $38 & the other for $44. Both included appetizer, entree & dessert. The salmon was delicious as were the filets ordered by almost everyone at the table. The last thing that went wrong & was not handled well at all was that one of our diners who ordered one of the specials, the filet, that was served with horseradish mashed potatoes & green beans, was served to her with a very wide rubber band in the green beans! NO JOKE! We called our server over to show him - apologized, one of the assistant managers came over later - apologized - nice BUT no offer to discount or buy her dinner, no offer of a glass of wine on the house - NOTHING! To me this ruined our entire evening. Who knows what else was in the food that no one saw. There is no excuse for this & this lady should have received her meal FREE. We were all very disappointed in the way Sullivan's handled this & am not sure we will return.
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