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“Exellent DAY staff at front desk”

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Baymont Inn & Suites Franklin
Ranked #3 of 6 Hotels in Franklin
Reviewed 27 May 2017

Very dated. In need of a good cleaning actually and some superglue, some fresh paint. Carts to move luggage falling apart. Day staff EXCELLENT. Afternoon and overnight staff, not so much! Busy on their cell phones or eating pizza with friends. For real. Pool dated but nice. Breakfast nice. Beds comfy. Would stay again because it's better than the Quality Inn next door. The woman working the day staff is why I'd stay again also. Very committed employee to good service. She made our stay better!

Room Tip: Quiet when off the freeway. Very quiet.
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  • Stayed: May 2017, travelled with family
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Thank llhubbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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62 - 66 of 184 reviews

Reviewed 24 May 2017

  • Stayed: May 2017, travelled with family
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Review collected in partnership with Baymont Inn & Suites
Thank ruthsX4728YM
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 23 May 2017

I had stayed here before, but this time was different, because it was so bad: There were stained towels, the comforter had a big yellow stain on it, a broken key system, chipped sink and a run down bathroom, just warm (not hot) water and the front desk woke me up at 7:15 a.m. on a Sunday morning to talk about my bill.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank 247angellb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites
Thank Erika G
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 22 May 2017

I stay at this hotel whenever I am in Franklin. It is always clean and well maintained. The staff are excellent and provide great customer service. Each room has a microwave and refrigerator available for use. I like the beds because they are firm but not like the bricks you fine in some hotels. If you like a pillows, you won't be disappointed. They provide several from firm to very soft. It is an older building and some of the rooms have a detectable but not offensive odor.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites
Thank keithdF7682HO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baymont Inn & Suites Franklin

Address: 2122 Holiday Ln, Franklin, IN 46131-2600 (Formerly Comfort Inn Franklin)
Phone Number:
Region: United States > Indiana > Franklin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Franklin
Price Range: ₹ 4,935 - ₹ 6,345 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Franklin 2.5*
Number of rooms: 67
Official Description (provided by the hotel):
We offer Free wifi,Hot Breakfast, indoor heated pool, 24 hours coffee in lobby and the Guest room. Also we do have Business Center, Fitness Center and Meeting room at the property. we are 20 minutes south of Indianapolis Policies ... more   less 
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Also Known As:
Comfort Inn Franklin
Franklin Comfort Inn

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