I booked a full price room in the hotel ($159 - which for this property is high). For my money I recieved a room complete with a church choir.
I am not being cute - for roughly 3 hours, my room was innudated with chanting and yelling from a "Church" using the 2nd floor meeting room.
I called the front desk on 4 occassions and was told the church group had a right to worship and I apparently did not have a right to the peaceful enjoyment of my room on a Sunday evening prior to a Monday morning early meeting.
How foolish of me to expect a quiet room in a hotel free of loud religious preaching. I have no idea if these folks were Buddist, Hindu, Moslem, Christian or Jewish - or none of the above...whatever they were; they were very, very loud and yelled and stomped enough to shake my laptop on the desk in my room.
I have served my country and fought for the religious freedom of everyone. But that should not give you the right in a private commercial space to infringe upon my quiet enjoyement.
The hotel management and staff communicated quite clearly they did not care that I was disturbed. No offer of moving me to another room was ever made (hotel was quite empty - other than me and the religious folks).
So - while you may not encounter these exact folks - you will encounter a staff that does not care to assist you with your stay. And I do hope and pray that wherever you stay you do not encounter such intolerance for your desire to peacefully enjoy your room after a day filled with TSA :)
Verdict: Direction from Senior Management/Ownership at this hotel is so poor in customer service and consideration that you should not stay - anywhere would be better.
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites Elkhart South is conveniently located near downtown Elkhart, IN. Our hotel features guest rooms on three floors, as well as, a beautiful pool and whirlpool for your enjoyment. The Holiday Inn Express Hotel & Suites Elkhart South provides easy access to Amish Acres, Shipshewana, University of Notre Dame, South Bend, the Football Hall of Fame and much more! We have several guest room types that will accommodate your every need. Visit Elkhart, IN and Stay Smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites Elkhart-South
- Holiday Inn Elkhart
- Elkhart Holiday Inn