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“Didn't clean our room for 2 days”

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TownePlace Suites Bloomington
Ranked #14 of 24 Hotels in Bloomington
Certificate of Excellence
Torreon, Mexico
1 review
“Didn't clean our room for 2 days”
3 of 5 bubbles Reviewed 9 February 2012

We enjoyed our visit, but for 2 days straight our room wasn't cleaned up. On the 3rd day we had to go to the lobby to inform the front desk that we needed our room to be cleaned and they did. Just wanted you to know so you can pay a little more attention to that in the future. Other than that we had a nice stay. Thank you.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceGM, General Manager at TownePlace Suites Bloomington, responded to this review, 10 February 2012
As I explained to you at the desk, when you have your "do not disturb" sign on your door we do not disturb you by asking if you would like housekeeping service. We do in fact pay very close attention to these things as either my Operations Manager or myself verifies all do not disturb signs before letting housekeeping go home for the day. I myself was the one who took note of the sign on your door.
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191 reviews from our community

Traveller rating
    111
    51
    15
    7
    7
See reviews for
81
11
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65
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Nanjemoy, MD
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 20 January 2012

The walls are way too thin (you can hear every word the person in the next room says), the thumping of elephants (or possibly children) running up and down upper floor hallways is annoying in the middle of the night. The "breakfast" offered is a paltry offering in a tiny space - other hotels at the same price provide much more. Housekeeping is average. That said, at the end of the week of my stay, I realized the bed is relatively comfortable and there is plenty of room in a studio suite, and reception (check in and out) was very pleasant and helpful. Location is good - within easy walking distance of 5 restaurants. So the negatives balance the positives to make this place an average stay.

Room Tip: Don't stay on the 1st floor if you can help it - very noisy.
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madmag65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceGM, General Manager at TownePlace Suites Bloomington, responded to this review, 10 February 2012
Thank you for staying with us and I do apologize that the hotel was particularly noisy during your stay. Normally, we don't get a lot of noise issues but occassionly we do encounter some rowdy groups. Thank you for your feedback.
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Saint Paul, Minnesota
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 17 January 2012

Three of us stayed three nights. We were in town for auditions at the Jacobs school, and for 2 students auditioning it was a great set up. It was a spacious suite, and although it wasn't inexpensive, we were able to save a little money by having a kitchen to prepare food. Our only disappointment was the breakfast. The only real protein was some sad hard boiled eggs, everything else was pretty high in carbs.
The staff was extremely friendly and helpful, very nice overall.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Twincitiesonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceGM, General Manager at TownePlace Suites Bloomington, responded to this review, 18 January 2012
Thank you for staying with us while visiting the Jacobs School of Music. I'm sorry to hear that the breakfast was not to your liking. We try to offer as many options as Marriott will allow us to offer but I certainly understand that it can be hard when you are trying to limit your carbohydrates. Thank you for staying with us and providing your feedback.
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Chicago, Illinois
1 review
5 of 5 bubbles Reviewed 9 January 2012

Stayed here twice, each time when I brought my family down to visit my oldest son at IU. Having separate bedrooms and TV's is great for unwinding after the drive--the kids can watch their shows and the adults can read, watch TV, or sleep in peace. Good choice of restaurants nearby, and IU is a short drive across town. Rooms were clean and comfortable, and got a full night's sleep each stay. Haven't used the kitchenette much, other than for snacks like popcorn and hot chocolate, but it is nice late in the evening when you don't want to go out for something. The extra space and privacy is well worth the price.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guest7461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceGM, General Manager at TownePlace Suites Bloomington, responded to this review, 18 January 2012
We are so glad that our two bedroom suite has been a good fit for you when you have traveled to Bloomigton. We are always pleased when guests return to stay with us and we hope you will be back again.
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LizonMorton
Level Contributor
77 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed 31 December 2011

I stayed 2 nights in the TownePlace Suites in December 2011. Our 1-bedroom suite was spacious, and I was surprised that the kitchenette had a full-size fridge, four-burner stove, a dishwasher, and an oven. I expected (and would have been fine with) mini-fridge The location is nothing special, but conveniently located to the highway, restaurants, and downtown Bloomington. The bed was comfortable, and this was one of the rare times that I've requested a crib and found it in the room on arrival. My only complaint is that the towels were pretty thin.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LizonMorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceGM, General Manager at TownePlace Suites Bloomington, responded to this review, 18 January 2012
Thank you for staying with us and I'm glad you enjoyed the two bedroom suite. We do our best to meet all requests prior to a guest checking in so I'm glad to hear that your room was prepared for your arrival. Please return to see us next time you are visiting Bloomington.
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Additional Information about TownePlace Suites Bloomington

Property: TownePlace Suites Bloomington
Address: 105 South Franklin, Bloomington, IN 47404
Region: United States > Indiana > Bloomington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Bloomington
#8 Business Hotel in Bloomington
Price range (per night): ₹ 8,557 - ₹ 11,993
Hotel Class:2.5 star — TownePlace Suites Bloomington 2.5*
Number of rooms: 84
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Also Known As:
Bloomington Towneplace Suites

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