Totally awesome friendly hotel. great staff and very clean rooms. I was with a group to attend a wedding stayed at this hotel for 3 nights. loved it. thanks everyone who is there and was working. would totally stay here again.More
- Free Wifi
Totally awesome friendly hotel. great staff and very clean rooms. I was with a group to attend a wedding stayed at this hotel for 3 nights. loved it. thanks everyone who is there and was working. would totally stay here again.MoreShow less
Thank you for your awesome review! So happy to hear how much you enjoyed your stay!! We hope you will be back to visit!!
We stayed at this Residence Inn for 4+ months and was very impressed with the staff and overall experience. Jim went out of his ways to make sure our reservation and room was set up exactly the way we needed it to be. Kathryn and the front desk staff were very friendly and accommodating. In particular, Robert always made the hotel feel like home after a long day's work. The facilities were very clean and comfortable. I would definitely stay here again and recommend this hotel to others!
Thank you for your review!! We are hoppy to be your home away from home!! Thank you for choosing us! We hope to see you again soon!!
Everything was close to perfect for the solo multi day stay. The room was well equipped, large bathroom, good a/c, quiet. The couch was not up to the standard. The staff was available and helpful. Accessible location from the expressway. I would return
Thank you for your review!! So happy your enjoyed your stay! We look forward to your return!
It was my first staying in the hotel for my daughter's graduation, My 4 nights stay made me truly enjoying the cleaness, well organized, supper nice and smiled stuff that we normally find at the top rated hotels. Jim Noone greeted hotel guests in the lobby bringing warm and home felt welcome. A well decorated lobby and cafe with Northwestern deep purple shins into many of us at the minute of walk into the hotel. That's really touching. I realized I left my two outfits at the hotel room while I was on the plance back to home. The minute I landed and called the hotel, the warm nice voice responded from the other end. It was Jim Noone. Not only located the dresses, but send into my way immediately. All my worrying went to the air the minute I ended the call. I could not expect any better customer satisfaction than any other place that I could have. Way to go, Jim and house keeping staff and many others beyond this few minutes search to found action plan. I am very impressed and wanted to let many others to know how great the team is. I just found out Kathryn O'Connell is the head of the team, with her leadership and go above and beyond customer satisfaction service. Residence Inn would welcome more customers as we expect. Thanks for a million, Jim and team. Very proud of you. Will come back again definitely.
Thank you for your review!! We really appreciate all your praise!! We hope to see you again soon!!
We were attending graduation at Northwestern. This is the closest Marriott property to campus. A short 10-15 minute drive to school and just down the road from a mall. The hotel was clean, the rooms spacious, and the staff very friendly.
I have stayed here a number of times and have always been pleased.
Thank you for your review! We are so happy to hear how much you enjoy staying with us!! We look forward to seeing you again!
We stayed at the Inn while work was being done on our home. Mr Noone made it very easy for us to arrange our stay and co-ordinate with the insurance company. Whether Katherine, Latoya or Vicky were at the desk, the service was cheerful and prompt; we felt they were eager to please us. Due to Covid issues we were not able to partake of the pool area, but staff did apologize. The Inn is convenient to a large mall with many restaurants, and close to the forest preserves with trails, etc.
Thank you for your review!! We hope you will get a chance for a weekend get away to enjoy our pool!!