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“Pleasant stay in well run hotel”

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SpringHill Suites Chicago Waukegan/Gurnee
Ranked #2 of 16 Hotels in Waukegan
Certificate of Excellence
Adams Massachusetts
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Pleasant stay in well run hotel”
5 of 5 bubbles Reviewed 20 February 2012

We recently stayed two nights at this SpringHill Suites hotel. It was very clean and well maintained. The room was as advertised, and the daily continental breakfast was very good.
The staff members were all very pleasant, especially when answering our questions about dining recommendations and directions.
We're not sure if this last issue has anything to do with this particular company or if we just got lucky, but the bed was one of the most comfortable beds we ever slept in during a hotel stay!
Overall, we felt the SpringHill Suites represented very good value for the dollar and would happily stay there again.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review, 6 March 2012
Thank you for your review and recommendation William D!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.

Yours truly,
Andrew Hollen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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314 reviews from our community

Traveller rating
    189
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    23
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    7
See reviews for
165
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78
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Fennville, Michigan
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

Really impressed with this hotel. Will defintely stay here again when we come back to the Gurnee area. Our room was clean and the beds were comfortable. Check in was a breeze! The room layout is great. The bathroom and shower area are in seperate rooms. That made getting 2 adults and 3 kids alot easier. Prices are resonable and the room size in nice. Nothing negative from our stay at all!

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ajoyw001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review, 27 January 2012
Thanks very much for your review Ajoyw001; it’s great to know you and your family enjoyed the hotel and we can’t wait to see you again!

Best regards,
Andrew Hollen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 14 January 2012

Stayed 3 nights for business.
My experience is consistent to other reviewers, excellent.

ROOM
. Clean and fresh looking
. Functioning layout, with toilet and bathroom in separate compartments. Both equipped with sinks
. Equipped with microware and fridge. Paper plate and plastic cutlery were also provided!
. The pictures posted by other traveler closely resemble what I experienced

LOBBY
. There is a small market which sells snacks, frozen dinners, beverages, both alcoholic and non-alcoholic. Very convenient.
. There is a bar with plenty of seating area, nicely laid out
. Hot breakfast is served from 6.30 - 10 AM. Especially like the scrambled eggs, Canadian Bacon, Turkey patty, waffle machine, yogurts, fresh fruits.

This location is quite popular, for good reasons. Book ahead!!

Room Tip: I stayed at 5th floor. No noise issue whatsoever
See more room tips
  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Batu8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review, 19 January 2012
Thanks Batu8 for your review of your recent business stay with us! We appreciate hearing from you and appreciate all the great feedback. We are glad you had a good stay with us – we look forward to seeing you next time you and in town!

Sincerely,
Andrew Hollen, General Manager
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Kennesaw, GA
Level Contributor
104 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

I could not believe what a fantastic place this was. Everything from check in, to the lobby, to the layout of the room was absolutely perfect. They even offer free WI-FI which The Hyatt does not. When we were checking in, the desk clerk asked us what brought us there. I told hime we were there for my son's boot camp graduation and he took $10 off the daily rate because we were military family. I can't say enough about the room. We were there for three days and it was just as comfortable as if we were in our own living room. The toilet is in a separate compartment from the shower and both have sinks. The closet was actually a walk in closet. So much room to spread out and make ourselves at home. Whenever I go out of town, I will ensure I make Springhill Suites my first choice!

Room Tip: The suites with two double beds are slightly larger than the suites with single king beds.
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AtlantaDrummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review, 19 January 2012
Thanks AtlantaDrummer for taking the time to write such a wonderful review and recommendation!
Congratulations on your son’s graduation from boot camp and we are all thankful for his service.
It’s great to hear that you and your family enjoyed your stay with us and that you felt right at home. Thanks again for your review.

Truly yours,
Andrew Hollen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

We stayed here during the Christmas 2011 holidays and found it to be a good, solid Marriot hotel at an affordable price. Everything was clean and well maintained, the staff was helpful and knowledgeable about the area, the amenities were all high quality. The hotel is near to shopping, restaurants and a movie theater. It can be a little tricky to find the hotel the first time, though, as it is not visible from Belvidere Road(120). The breakfast buffet is very extensive, they have pretty much everything possible. I would definitely recommend staying here and our family plans to continue using this hotel for future Christmas get togethers.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ToucanSam787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, Manager at SpringHill Suites Chicago Waukegan/Gurnee, responded to this review, 19 January 2012
ToucanSam787,

Thanks you for your review and recommendation of your recent stay over the Christmas holiday!
It’s great to know you enjoyed not only your suite and the amenities, but you found our location to be convenient to shopping and entertainment. Looking forward to seeing you again on your next visit!

Best regards,
Andrew Hollen, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Chicago Waukegan/Gurnee

Property: SpringHill Suites Chicago Waukegan/Gurnee
Address: 4101 Fountain Square Pl, Waukegan, IL 60085-6716
Region: United States > Illinois > Lake County > Waukegan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Waukegan
#4 Family Hotel in Waukegan
Price range (per night): ₹ 7,320 - ₹ 13,099
Hotel Class:3 star — SpringHill Suites Chicago Waukegan/Gurnee 3*
Number of rooms: 120
Official Description (provided by the hotel):
A perfectly situated hotel for the Waukegan and Gurnee area, SpringHill Suites Chicago Waukegan/Gurnee hotel combines contemporary style and spacious accommodations. Ideally located just minutes to major companies such as Abbott Laboratories, Baxter Healthcare and Cardinal Health, and in close proximity of Great Lakes Naval Base for PIR guests. Six Flags Great America Amusement Park and Gurnee Mills Shopping Mall are both under 5 miles away for those that wish to enjoy. You'll find plenty of room to work, eat or just relax in our generous suites with separate living area, 37" flat screen LCD HD TV, microwave, mini-fridge and free wireless high speed internet. Revitalize each morning with our complimentary new breakfast buffet. Take a dip in our Indoor Pool. Our Fitness Center, Business Library and Market are open 24 hours for convenience. Relax at our hotel bar, Escape. Experience an award-winning hotel with cheerful, friendly service at the SpringHill Suites Chicago Waukegan/Gurnee. ... more   less 
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Also Known As:
Springhill Suites Chicago Waukegan/Gurnee Hotel Waukegan
Springhill Suites Waukegan

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