Stayed here for busy back to school weekend, as well as solar eclipse. While the hotel was booked full every night, the front desk staff was indifferent at best, surly other times.
Pros: Great location across the street from campus.
Dons: indifferent front desk staff
Funky smells in room, baths and bed linens
Breakfast items constantly run out, replacements not full, so out in five minutes.
We incorrectly assumed that there would be a microwave and refrigerator in the room. NO! When I requested some accommodation, I was told the mini-fridges they had were all in use, and they could not move us, because, as I stated, the hotel was full.
Now, this is late August in Illinois, and temps topped 90 each day we were there.
This has caused my opinion of the entire chain to drop.
One more thing, the whirlpool was out of order the entire stay (3 nights) due to "maintenance needs around the hotel". I did not understand this.More
- Free Wifi
- Free Parking