We booked the room online and the pictures are very deceiving. We stayed in a smoking room and the smell was horrible. I get the cigarette smoke does not smell nice, but they could at least keep air fresheners in the rooms.
After arriving at the hotel as we where checking in the lady ran my card and charged me $10 more than she was suppose to and said there was nothing she could do about it since she has already ran the card and that a Manager would call me. It is now almost 36 hours later, I have call twice and left messages and still have heard anything back.
Also, our room was full of dust. Like they haven't dusted it in a long time. There was a couch and a chair in the room, that I would not let my dog sit on. They both where full of stains. The bedding had stains and cigarette burns all over it. If we were not so tired when we arrived, I would have asked for a full refund and found somewhere else to go for the night.
I did not sleep well, as the bed as stiff as a board and the pillows sucked. We could not wait to leave!!!
- Official Description (provided by the hotel):
- Welcome to the Super 8 of Troy, IL. Our Super 8 offers 61 clean and comfortable rooms. We are conveniently located on I-55/70, 18 miles Northeast of Downtown St. Louis. Home of the St. Louis Cardinals, Rams, Gateway Arch, St Louis Zoo free admission, Budweiser Brewery and the famous Clydesdale. We offer our customers Free Wireless High Speed Internet Access in all rooms and public areas, Superstart Plus Breakfast. Pets allowed with a Fee of 10 Dollars per Night. Interior Corridor/Elevator, Heated Indoor Pool and Whirlpool, Free Business Center. All rooms have Microwave and Refrigerators, Iron/Board, Hair dryers & In room coffee makers. Located next to Cracker Barrel & Taco Bell. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia and HotelQuickly so you can book your Super 8 Troy IL/St. Louis Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Troy
- Super Eight Troy
- Troy Super Eight
- Troy Super 8