We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
₹9,142
Expedia.com
₹9,645
Get rewarded with One Key
Skyscanner.com
₹8,455
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Nearby Hotels
Reviews (923)
Filter reviews
923 results
Traveller rating
355
279
154
77
58
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
355
279
154
77
58
Show reviews that mention
All reviews cookies double tree fitness center convenient location enjoyed my stay schaumburg area edward chicago channels
Selected filters
Filter
Updating list...
293 - 298 of 923 reviews
Reviewed 7 April 2017 via mobile

First let me say the staff here is fantastic! The front desk staff go above and beyond to accomodate your needs. The ladies in the dining room in the morning are so friendly. The maintenance men are wonderful as well. Tomasz from room service has such a welcoming demenor.

My first night i put my ice pack in the freezer for after my workout in the morning only to return to a hotpack as it was never plugged in! Nowadays, the hotel refrigerators turn on once items are placed inside them so i thought nothing of it when placed my ice pack in it and it was warm.

Additionally, the two cooks (two males from 4/4-4/7) preparing the eggs made to order need some serious customer service and culinary training.

The first cook (Hispanic male) handed me a raw egg when i ordered over easy! After i showed him, he then left it on the burner for another five minutes, turning into egg over blackened. I stuck to scrambled/omlettes after that experience.

Today, (4/7/17) there was another cook (white male) and i was excited and hopeful that he knew how to make an over easy egg. Nope! This egg was instead overFRIED, yolk busted and soaked in oil. Definitely not worth the calories. I also ordered egg whites scrambled with diced ham, cheese, mushrooms and spinach. That too was drenched in oil and then covered with cold shredded cheese.

Please note I absolutely love eggs, but my medical condition will only allow me to have one over easy egg daily so when it is burnt, busted or too greasy it sucks! Especially when you're paying $16.00 for breakfast!

The cooks use nonstick pans and still drown your eggs with oil. In fact, both cooks made me wish i settled for the scrambled eggs instead. They also were the only staff members that were not friendly.

On my last day (4/7/17), the cook had the nerve to have a tip basket! Seriously?!?! As if we don't tip the signed bill. As if he was friendly, made eggs well and deserving of one!

Besides this, the pillows absolutely suck. I feel like this DoubleTree should pay for my massage to get the crook out my neck!

All in all, it met my basic needs of food, fitness and shelter. Again, the staff ere really fantastic.

Offering firm pillow options, ensuring your cooks can actually cook eggs and doing some room inspections or checklist before guest check-in would make a world of difference with customer loyalty, as there are too many local hotels nearby not to!

Date of stay: April 2017
Trip type: Travelled on business
Thank ramonag698
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this reviewResponded 17 May 2017

Dear Ramona G,

Thanks for staying with us and thanks for taking the time to complete a TripAdvisor review on our hotel. We really appreciate the feedback as we are constantly making improvements to our products and service. Hope to see you again soon.

Best regards,

Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2017

We took a trip to Schaumburg to take kids to Legoland. Stayed in this Doubletree, it is very nice, clean and updated. Our room was a 2 queen sized bed suite, room had a fridge and a small drink area with a small coffeepot. Everything was quiet during the night. We used the pool and we were the only ones in it. No hot tub. All in all this was a good experience. Only bad part was we tried to eat in the small restaurant/bar which was a joke. The kitchen had "run out of nachos" not sure why someone could not have run across the road to the local target to fill in the ingredients but it was not done that way. 7year old was very disappointed. Bartender was the waiter too. Drinks came and were good however he slopped my drink on the table and did not even offer a napkin, he seemed to be more interested in chatting it up the fellows at the bar. The experience in the dining was the only negative but it was a biggie on our last night.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Patricia D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this reviewResponded 17 May 2017

Hi Patricia D,

Thanks for staying with us and thanks for taking the time to complete a TripAdvisor review on our hotel. We really appreciate the feedback as we are constantly making improvements to our products and service. Hope to see you again soon.

Sincerely,

Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2017 via mobile

Easy access off freeway with many options for dinner within walking distance. Friendly front desk. Rooms clean and updated. Breakfast was tasty. I had scrambled eggs croissants and fruit each morning. Nice pool and workout room. Lots of space around hotel to go outside for a walk or run

Date of stay: April 2017
Trip type: Travelled on business
Thank daffofils
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this reviewResponded 17 May 2017

Hi daffofils,

Thanks for taking the time to review our hotel on TripAdvisor! We really appreciate the kind words and hope to see you again soon.

Best wishes,

Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2017

I enjoyed my stay. The beds were comfortable which is rare anymore. The hotel was vlise to Legoland, Gameworks, and Medieval Times, which was the point of my trip. The staff was friendly. Breakfast was a little pricey so I went to IHOP down the road.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Duane M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this reviewResponded 17 May 2017

Hi Duane M,

Thanks for staying with us and thanks for taking the time to complete a TripAdvisor review on our hotel. We really appreciate the feedback as we are constantly making improvements to our products and service. Hope to see you again soon.

Yours in hospitality,

Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2017

Very nice hotel in Schaumburg. We stayed here for my son's soccer tournament and this hotel was close to the fields. Very clean, modern hotel. Breakfast is included with your stay and the breakfast selection and quality of food was great. The only problem was, there were a lot of people eating and they kept running out of food - only two ladies were working the breakfast. Overall, I would recommend this hotel.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Karen H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this reviewResponded 17 May 2017

Dear Karen H,

Thanks for staying with us and thanks for providing this valuable feedback. We hope to see you again real soon.

Kind regards,

Matthew

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews