We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (801)
Filter reviews
801 results
Traveller rating
491
187
59
38
26
Traveller type
Time of year
LanguageAll languages
More languages
491
187
59
38
26
Show reviews that mention
All reviews front desk home away from home apartment complex full kitchen stove top living room basketball court outdoor pool woodfield mall great place to stay great room complimentary breakfast business trip waffles shopping and restaurants evening reception schaumburg area
Filter
Updating list...
6 - 11 of 801 reviews
Reviewed 5 October 2018

We have always stayed in this Homewood Suites, Schaumburg, IL. We always recommended it to our family and friends. Sadly, we were QUITE disappointed to hear that it does not allow smoking customers. I am saddened by this and unfortunately we will not be able to book with them. There are other hotel/motels in the same area with smoking rooms. I would ask that Homewood Suites, Schaumburg, IL. consider making allowances for those of us who do require a smoking room.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Service
Thank Marie Cline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this reviewResponded 5 October 2018

Dear Marie, We are very sad to know how upset you are with us banning smoking in our rooms. That is not likely to change, However we do have rooms that you can exit the room and smoke outside, which would be especially nice in good weather. We do realize the availability to smoke in your room would be ideal for you.

We will sorely miss you, and if you should ever decide to give up smoking, we would love to have you back. We will miss you..

Kind Regards,
Fran Prybylo
Guest Relations Manager
Trivedi Hospitality

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2018

Stayed here many times and going to be staying there again next month, its always clean and comfortable. Recently renovated and friendly staff. We enjoyed our stay here always in the past and hope it will remain that way in future. Our first choice in Schaumburg IL. Very prime location with restaurants around and mall nearby.

Stayed: April 2018
Thank Kbd1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this reviewResponded 4 October 2018

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding your recent stay at our hotel. I have taken the liberty of sharing your comments with our team, so they may enjoy them also. We are very proud of our hotel and the services we provide and we are so glad you enjoying staying with us.

We are always looking forward to providing you the same pleasant accommodations and service the next time you are in our area.

Kind Regards,
Fran Prybylo
Guest Relations Manager
Trivedi Hospitality

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2018

Pro's and Con's
Pro's - quiet, no highway or street noise. Quiet AC. Comfortable bed and pillows. Full length bathroom counter. Good water pressure. Housekeeping did a good job.
Con's - The website doesn't tell you that building A is all outside entrance and no elevator. As a single female traveler I avoid hotels with outside entrances to the room. Building B has an elevator but again the site doesn't tell you that. No Diamond parking outside of building B. Hallways always dirty. I've stayed at HWS for years (I travel weekly) and this is the first one that the freezer did not have an ice maker! I was given a plastic grocery sack with ice which of course was melted and dripping everywhere by the time I got to the room. I had to mention I was a Diamond member. Front desk staff at check-in was friendly but others days of my stay the morning employees were not friendly at all. The bedroom TV was not working one night - I called the front desk and was told someone would take care of it the next day! I wanted the bedroom TV that night. I ended up unplugging all cords and cables - waited a few minutes and plugging everything back in - after a few minutes it started to reboot.

Room Tip: If you can't climb stairs with your luggage then make sure you stay in Bldg B
  • Stayed: September 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank HKBHCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2018

We just stayed 1 night here but really enjoyed our stay. Check in was pleasant and everything was clean. The only thing I would have changed would be slightly bigger beds. A little small for 2 people but they were comfortable!

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank brandi822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this reviewResponded 25 September 2018

Thank you for taking the time to complete the Trip Advisor Guest Satisfaction Survey regarding your recent stay at our Homewood Suites by Hilton Schaumburg Hotel.

We are very glad to know you enjoyed your stay despite the bed issue.

Your satisfaction is very important to us and we are very sorry to let you know that while we have rooms with 2 double beds, we do not have rooms with 2 queen beds which might be perfect for you.

We do hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Kind Regards,
Fran Prybylo
Guest Relations Manager
Trivedi Hospitallity

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

Lulu at the front desk did an awesome job checking us in. All of the front desk staff was helpful. Outside of witnessing their sales person yell at someone at the front desk because he wanted to park his little red convertable and not take a phone call the stay was perfect.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Rainqueen1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago Schaumburg, responded to this reviewResponded 25 September 2018

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding your recent stay at our Homewood Suites by Hilton Schaumburg Hotel.

Your satisfaction is very important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future,

We truly enjoyed having you as our guest and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Kind Regards,
Fran Prybylo
Guest Relations Manager
Trivedi Hospitality

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews