I was in a wedding at Hotel Baker this fall and the service was horrific. Not only were the staff unprofessional but also inconsiderate. This example was the final straw in a long line of unprofessional and inconsiderate behavior on the part of the staff at Hotel Baker: As a bridesmaid we were told that we could keep up bags in a conference room during the wedding(which we sat in for 3 hours before the wedding began), after the ceremony, during the time when the bridesmaids should be taking pictures,the wedding coordinator told us that we needed to move all our stuff. In response to my question of "where should we put it all?" was the answer "I don't know but it needs to be out of that room." I went and complained to the manager who also was difficult to work with because of her lack of knowledge on the wedding. Worst wedding experience of my life! I would never recommend anyone to have their special day at a place where they obvioulsy don't care about their customers.
- Official Description (provided by the hotel):
- Hotel Baker offers the epitome in all things luxurious -- elegant guest rooms and suites, state of the art amenities, exceptional dining and lounge venues, and a scenic riverside setting that's second to none. Anywhere. If you're planning a wedding, party, banquet, conference or other event, we invite you to talk with our sales and catering professionals who are available to assist you. Our incomparable meeting and banquet facilities can accommodate groups from 10-300 in an atmosphere of sophisticated elegance and grace. And in season, Hotel Baker's charming rose garden and outdoor patio dining create a lovely, memorable setting. You can be confident that everything will be done according to the highest level of service and careful attention to detail. ... more less
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- Also Known As:
- Baker Hotel Saint Charles