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“Birthday Celebrations at Faithlegg”

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Faithlegg House Hotel & Golf Resort
Ranked #1 of 1 Hotels in Faithlegg
Certificate of Excellence
Reviewed 12 April 2016

I had the pleasure of staying at Faithlegg recently for my own birthday and my friends 40th celebrations. From start to finish we were treated like royalty. We had our own private room for afternoon tea which was delicious. When our rooms were ready there was lovely cupcakes there to welcome us ( also homemade cookies). The staff couldn't do enough to help, always smiling. We had a blissfull time at the spa which is like another world of relaxation. Finally we had a fantastic meal in the restaurant to top a really great stay (compliments to the chef)...thank you Faithlegg

Room Tip: Ask for a Master room - fabulous views of the golf course
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  • Stayed: April 2016, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaithleggMGMT, Guest Relations Manager at Faithlegg House Hotel & Golf Resort, responded to this reviewResponded 14 April 2016

Dear Suzanne,

Many thanks for your lovely review. We're pleased to hear how much you enjoyed your stay and how could we not indulge you with cupcakes and cookies when you were here to celebrate?!!

We're delighted everything here at Faithlegg was thoroughly enjoyable from start to finish, and we hope to be given the opportunity to treat you like royalty again in the future!

Kindest regards,
Julia - Guest Relations

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429 - 433 of 1,413 reviews

Reviewed 11 April 2016 via mobile

Fantastic relaxing day with friends started with an upgrade to the Masters suites, welcome plates in our rooms then afternoon tea with bubbles followed by treatments in spa and rounded off by lovely meal in Roseville Restaurant - the staff were friendly, the food was lovely, and the ambiance was very fitting for a girls night away being pampered - thanks to everyone involved in this very special day xxx we will be back xxxx

Stayed: April 2016, travelled with friends
Thank deirdre h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaithleggMGMT, Guest Relations Manager at Faithlegg House Hotel & Golf Resort, responded to this reviewResponded 14 April 2016

Dear Deirdre,

Thank you so much for your wonderful review after enjoying your friend's 40th birthday celebrations here at Faithlegg. We're thrilled to hear you enjoyed all we have to offer ... and that you plan to return!

Look forward to welcoming you back for another relaxing stay.

Warm regards,
Julia - Guest Relations

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Reviewed 11 April 2016

Stayed here for one night over the Easter weekend, given the rate I paid and the impressive website I had high expectations but sadly none of them were met. We had a very disappointing stay and overall felt our experience can be summed up as over promised and under delivered. Everything from décor to food, service and facilities fell below our expectations. I have been in contact with the hotel to go into detail about our stay and an overpayment issue; they have dealt with it efficiently and conceded they are aware of some of the issues we highlighted. They inform me the hotel is undergoing staged refurbishment. Given my love of old estate house I hope those improvements follow through and the estate continues to serve the tourist industry long into the future. It has all the basic elements to be great but does need investment in both property and service. Sadly I won’t be returning or recommending in its current form.

  • Stayed: March 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank MissJen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaithleggMGMT, Guest Relations Manager at Faithlegg House Hotel & Golf Resort, responded to this reviewResponded 14 April 2016

Dear 'MissJen',

Thank you for your review, and also for the email communication with myself post departure, and once again, we apologise for any disappointment experienced whilst here at Faithlegg.

We think it is a little unfair of you to say none of your expectations were met, and given that you were comparing us to a 14 bedroom boutique hotel, guest expectations should be very different when opting to stay at a property such as ours, which consists of an 82 bedroom hotel, leisure centre, spa, golf course, clubhouse, pro shop, tennis courts, playground, mini-golf, plus numerous self-catering apartments and houses.

We can assure you our renovations and refurbishment plans are being done very sympathetically and in line with the grandeur one would expect of such a wonderful old manor house in a beautiful estate setting, and we are confident we will successfully continue to serve the tourist industry for many decades to come.

It is unfortunate to hear you will not be returning, and would not recommend us, however we appreciate we are not for everyone. Thank you for mentioning how efficiently we dealt with your issues, and we wish you all the best with your future travels.

Kindest regards,
Julia - Guest Relations

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Reviewed 11 April 2016 via mobile

Here in Faithlegg now. Breakfast available until 10.30am but builders began hammering in room below us at 8am! Sounds like they're knocking down a concrete wall. Oh, now they're drilling 9.20am .... Disgraceful!

Stayed: April 2016, travelled as a couple
1  Thank DPMCG_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaithleggMGMT, Guest Relations Manager at Faithlegg House Hotel & Golf Resort, responded to this reviewResponded 13 April 2016

Dear 'DPMCG_9',

We understand how you felt inclined to post this review in the heat of the moment, however we're happy we could sit down with you and apologise for the disturbance prior to you departing the hotel earlier this week. We're pleased you left the hotel satisfied with the resolution, and hopefully you received the follow-up email sent to yourself the very same day.

Renovations are currently taking place at the hotel, and unfortunately there is no ideal time to refurbish and improve guest rooms and facilities without there being some form of disturbance, however we are managing it as best as possible, and with as little effect upon the guest experience as is feasible.

Looking forward to welcoming you back again soon.

Warm regards,
Julia - Guest Relations

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Reviewed 9 April 2016

My second visit to Faithlegg house was every bit as enjoyable as the first. While the modern extension rooms are basic enough, they are comfortable and clean. The main house however is something special. It has character and the staff are top class, helpful, and polite. I have eaten in the restaurant and the food is excellent. If you are a golfer, ensure to play a round. It's a fine golf course and not too difficult. Also, if active, try one of the three walks around the estate. The longest, the Minaune walk took us 50 minutes and included a good steep climb up a wooded mountain.

Room Tip: Try get a room in the main house.
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  • Stayed: April 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Dick2243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FaithleggMGMT, Guest Relations Manager at Faithlegg House Hotel & Golf Resort, responded to this reviewResponded 9 April 2016

Dear 'Dick2243',

Thank you for taking the time to review Faithlegg after enjoying a return visit to the resort. We're delighted you enjoyed your second visit just as much as your first, and hopefully there will be a third visit lined up in the not-too-distant future!

We're pleased the character of the main house has enamoured you somewhat, and we really appreciate your lovely feedback regarding the staff, food and golf course. The walks within (and surrounding) the estate are a fantastic way to burn off some calories after enjoying a hearty breakfast here at the hotel, whilst also taking in the beautiful local scenery.

Looking forward to welcoming you back for another 'excellent value' break here at Faithlegg.

Kindest regards,
Julia - Guest Relations

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Additional Information about Faithlegg House Hotel & Golf Resort

Address: Faithlegg, Ireland
Region: Ireland > Province of Munster > County Waterford > Faithlegg
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Faithlegg
Price Range: ₹ 7,163 - ₹ 17,637 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Faithlegg House Hotel & Golf Resort 4*
Number of rooms: 82
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Also Known As:
Faithlegg House Hotel And Golf Club
Faithlegg Hotel Waterford
Waterford Faithlegg Hotel

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