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“Great service at this property!” 5 of 5 bubbles
Review of Holiday Inn Express Chicago Palatine

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Holiday Inn Express Chicago Palatine
Ranked #1 of 3 Hotels in Palatine
Tulsa, Oklahoma
1 review
“Great service at this property!”
5 of 5 bubbles Reviewed 14 October 2011

I stay in hotels every week and the Holiday Inn Express in Palatine beats them all with their friendly staff and great service. The rooms are comfortable, the breakfast and manager's reception are very good, we like the free gym access next door, and when we need to take a group to our office or a restaurant they are ready for us. Couldn't ask for more.

  • Stayed October 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 reviews from our community

Traveller rating
    52
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    5
    5
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Salt Lake City, Utah
2 reviews
5 of 5 bubbles Reviewed 12 October 2011

I would say that the service here is fantastic and the staff is more than gracious even when housing a large group of guests (which is frequent with my company!) They worked very hard to earn our business and are working even harder to keep it which is rare in this day and age. Thank You for everything!

  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sshields97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oswego, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 October 2011

I have a 51 mile commute each way to work and one of the options my husband and I have started doing is staying at the Holiday Inn Express in Palatine 2 days a week. There are several reasons we chose this particular hotel. It's very customer service oriented and the staff is always helpful and cheerful. By having our breakfast at the hotel (which is ready by 6:00 a.m.), we save money. We also save money by utilizing the full gym complete with swimming pool perfect for swimming laps. I highly recommend this hotel to others.

Room Tip: Some of the rooms have microwaves in them.
See more room tips
  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laura G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sweden
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 14 September 2011

Spent a weekend here for pleasure and some work. Did not get to use the pool. Had odd hours hence wasnt sure if pool was open.
Internet connection was very good but the hotel otherwise was quite average. Ok but nothing special.
breakfast bar ok. Nice pancakes.

Room Tip: noice from elevator at night
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  • Stayed September 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Sefranker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kernersville, NC
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 7 August 2011

Walk in and find a very trendy design in the lobby. All reception personnel have been very friendly. The trendy feel continues in the elevator. The rooms are vey well appointed, and updated. Very, very comfortable feel.

There is a full gymnasium with over 10 treadmills and a full weight room with boh machines and free weights. You can also play basketball or run around the indoor track.

Close to several restauarants. My favorite - Fox & Hound (sports bar) is 1 mile away. Cose enough to walk, but with constuction on the bridge, you are better to drive. Also have several other restaurants close by - French, Mexican and a few chains.

Breakfast has been very nice. Manager's reception on Tuesday & Wednesday was an unexpected treat. Domestic beer, wines, and snack foods....a good appetizer before the main meal at any restaurant.

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JayhawkNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Chicago Palatine

Property: Holiday Inn Express Chicago Palatine
Address: 1550 E Dundee Rd, Palatine, IL 60074-8311
Phone Number:
Region: United States > Illinois > Palatine
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Palatine
Price range (per night): ₹ 6,534 - ₹ 8,644
Hotel Class:2.5 star — Holiday Inn Express Chicago Palatine 2.5*
Number of rooms: 183
Official Description (provided by the hotel):
You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. ... more   less 
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Also Known As:
Holiday Inn Express Chicago Palatine Hotel Palatine
Holiday Inn Palatine
Palatine Holiday Inn
Holiday Inn Express Palatine

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