This place never disappoints, and this visit was no exception! Food was good as were the drinks and service.
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3 - 7 of 201 reviews
We went to Bonefish Grill at Orland park, IL 10/10/17. We had a very terrible experience from their manager name Mark Tulowitzki. His approached was very rude, disrespectful, arrogant and very offensive. We dine here every month and never had any bad experience. As a matter of fact we always praise their service especially manager Kyle because he was always outstanding. Until tonight, Mark came to us and told us "No sharing with the orders" we were so surprised with the way he approached us. His voice was too strong as if we've done something very wrong, not to mention his eyebrows up and the way he said it was very insulting. It was also very embarrassing because I have my family from out of the country and out of state and everyone in our area can hear him. I understand we are a party of 7 ( 2 children (7 and 2) , 5 adults ( 3 adults are 70 up and 2 are 40 up) and his stating we only ordered 3 the special hooked on Tuesday ( Salad, entrée with 2 sides and desserts). But on top of that, we ordered 3 appetizers plus the 2 margarita drinks. Regardless, he has no right to embarrass us in front of our guest and the entire restaurant. He does not need to be so rude, his a manager and he should know how to treat all his guest in the correct manner.
And also, I'm sorry if I wasn't aware that you have a policy of "No Sharing", I even asked our server Ashley, she herself doesn't know either. Do you really have that kind of policy? If so, I didn't see that on the menu or somewhere.
Visiting from out of town and thought we would try a Bonefish Grill and compare to others we have been to in NJ and FL. We were not disappointed. Same quality of great food and restaurant/bar ambience. Bartender was very accommodating and provided friendly welcoming service. Place was full but we were lucky to get two seats at the bar. Love their Salmon salad and Bang Bang shrimp dishes.
Ocean Trust martini is phenomenal!! Great crab cakes!! Very attentive service!! Lovely outdoor patio!! Can't wait to go back!! Sea bass is best entree!!! Prices a little high. Beautiful decor inside. Manager and wait staff are wonderful!!
Excellent food and service. Servers are very knowledgeable and offer suggestions. Lots of entrees to choose from. Fresh and flavorful. Gotta try the Bang Bang Shrimp and Corn Chowder...its to die for! Drinks are delicious, especially the Sangria! Yum!!!