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All reviews large bathroom drury lane oak brook living room great hotel breakfast buffet western suburbs home away from home front desk staff flat screen fitness center right next door excellent stay easy access business trip hot tub enjoyed my stay
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Reviewed 22 May 2016

Our stay was very comfortable at this Hilton Suite. Conveniently located and easy access to restaurants highways. The staff was very cordial and helpful in answering our questions. The Suite style is very comfortable for families with children, and the ability to access the bathroom from the bedroom as well as the living room is extremely helpful.

  • Stayed: May 2016, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank GAPS1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this reviewResponded 24 May 2016

Thank you for staying with us at Hilton Chicago/Oak Brook Suites! On behalf of our entire team, we appreciate you taking the time to provide a review of the hotel and are glad that you had a comfortable stay with us. Our 500 square foot suites are perfect for a family and the location is ideal for going to downtown Chicago or perhaps shopping/dinner at Oakbrook Center. Glad to hear that you found our staff to be very helpful as well!

Come back and visit us again should your travels bring you back to the area! Please feel free to reach out to me directly at #630-516-3810 should you need assistance with a reservation.

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Reviewed 19 May 2016

We are Hilton Honors members and like to stay here when visiting family in Chicago. The hotel is always clean and comfortable. There are some great weekend rates which makes it so nice versus staying downtown Chicago. It saves us over $100 a night!

Drury Lane Theater is right next door to the hotel and it can be nearly impossible to find somewhere to park if there is a show going on. There have been some loud groups staying here where we have had to call the front desk, but they have addressed our issues right away. These aren't things that would keep us away, but something that we keep in mind.

The location is very close to Oak Brook Mall and fabulous restaurants.

  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
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Thank lizzzg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this reviewResponded 20 May 2016

Thank you for staying with us at Hilton Chicago/Oak Brook Suites! On behalf of our entire team, we appreciate you staying with us when visiting family in the area and for taking the time to provide a review of the hotel. Glad to hear that our team has taken action to address noise concerns that have come up during your stay as our top priority is to provide everyone with a comfortable and peaceful stay. That being said, please accept our apology for the challenges that you have experienced in trying to find a parking spot when events are occurring at Drury Lane. Please note that on our reservation confirmation emails, we have instructed guests to contact the front desk upon arrival if they cannot find a parking spot. Should this occur, we do have parking spaces blocked off and a member of our team will personally come out to your car to assist.

All of us look forward to seeing you again on your next visit to the area. Please feel free to reach out to me directly at #630-516-3810 so that I can personally assist you in making your reservation.

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Reviewed 17 May 2016

Good value for the money. Tucked away so very quiet, yet convenient to Oakbrook shopping. However, asking guest to sign a list of hotel rules upon arrival is very tacky. At that point I thought maybe I selected the wrong hotel. There were no known incident's during my stay, But I was in anticipation the whole time.

  • Stayed: May 2016, travelled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Angela F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this reviewResponded 19 May 2016

Thank you for staying with us at Hilton Chicago/Oak Brook Suites! On behalf of our entire team, we appreciate you taking the time to provide a review of the hotel and are glad that you found the hotel to be good value for the rate you were charged. In addition, thank you for your feedback in regards to our "quiet house policy." So that we can provide everyone with a peaceful and comfortable stay, we make certain to communicate our policies and procedures upon arrival. That being said, maybe a more subtle approach is necessary so that we are not seen as being tacky. Rest assured, we will review your feedback with our team.

All of us look forward to the possibility of seeing you again should your travels bring you back to the area. If so, I would be more than happy to assist you in making your reservation if you reach out to me directly at #630-516-3810.

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Reviewed 17 May 2016

Our family was very happy with this Hilton stay! We wished we could have stayed longer. The gentleman at the desk recommended a restaurant that is a famous Chicago pizza and we enjoyed the shuttle to dinner the driver was very helpful!

  • Stayed: May 2016, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Harvey E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this reviewResponded 19 May 2016

Thank you for staying with us at Hilton Chicago/Oak Brook Suites! On behalf of our entire team, we appreciate you taking the time to provide a review of the hotel and are glad that your family had a pleasant stay. Come back and see us again soon and make your next trip a longer one so that you can experience a few more of the famous Chicago pizza establishments!

All of us look forward to the possibility of seeing you again should your travels bring you back to the area. Please feel free to reach out to me directly at #630-516-3810 should you need assistance with a reservation.

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Reviewed 16 May 2016 via mobile

Great hotel. Clean room, friendly staff, front desk staff was classy, attentive, knowledgeable. If you use fitness center, get ear plugs from front desk. We were on the 10th floor, with a great view of Chicago. Highly recommend this hotel. Priced reasonable. More bang for the buck.

Stayed: May 2016, travelled as a couple
Thank Gregory K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Donald H, Director of Sales at Hilton Chicago Oak Brook Suites, responded to this reviewResponded 17 May 2016

Thank you for staying with us at Hilton Chicago/Oak Brook Suites! On behalf of our entire team, we appreciate you taking the time to provide a review of the hotel and are thrilled that you highly recommend us as a place to stay in the Oak Brook area. Really appreciate the terrific comments regarding our front office team as they work hard every day to exceed the expectations of our guests!

Please feel free to reach out to me directly at #630-516-3810 should you need assistance with a reservation in the future. All of us look forward to the possibility of serving as your host again should your travels bring you back to the Oak Brook area.

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